Assistant Retail Manager Full Time

Sun Tan City - STC Management Group, LLC•Hales Corners, WI
•$17 - $22

About The Position

The Assistant Salon Director helps drive salon performance, foster superior client service, and maintain operational excellence to meet or exceed productivity goals. The role manages and supervises Tanning Consultants, leads by example in company operations, and holds the team accountable for delivering an exceptional client experience in a high-energy, positive environment. The position is expected to work five days per week, approximately 40–45 hours depending on hourly or salary status. Management coverage may include nights and Saturdays and Sundays. The Assistant Salon Director may work independently and alone during shifts as business needs require. Reliable transportation to go to the bank as needed is required. The posting advertises base pay of $17.00 per hour or more, with performance and store bonuses bringing average earnings to $22.00 per hour for management who meet performance and training criteria. The $22.00 average is not guaranteed.

Requirements

  • Basic computer skills, including the ability to use Word, Excel, and Outlook.
  • Ability to manage effectively in a fast-paced environment and handle multiple situations simultaneously.
  • Knowledge of client service techniques and operational practices.
  • Problem-solving, organizational, and planning skills.
  • Strong leadership skills and the ability to coach and mentor, with knowledge of supervisory practices and procedures.
  • Team-building skills.
  • Ability to prioritize and delegate.
  • Ability to stand and walk for long periods.
  • Ability to bend at the waist to clean tanning equipment.
  • Ability to lift or assist in lifting items and heavy boxes.
  • Ability to bend down to pick up trash, towels, and other items from floors.
  • Ability to perform salon cleaning, including dusting, sweeping, mopping, and scrubbing.
  • Ability to work independently and alone during shifts as business needs require.
  • Reliable ability and transportation to go to the bank as needed.

Nice To Haves

  • College education preferred, but not required.
  • Management and/or sales experience preferred, but not required.

Responsibilities

  • Monitor and manage the salon’s daily operations in a fast-paced environment.
  • Lead by example in company operations, including creating a client-centric experience and meeting personal sales expectations.
  • Maintain a professional and impeccably clean salon environment.
  • Establish clear goals and objectives for team members.
  • Coach, train, and provide feedback to improve team members’ daily performance.
  • Generate sales reports, maintain inventory, and assist with other Salon Director functions.
  • Assist the Salon Director in controlling revenue and expenses.
  • Help maintain appropriate staffing levels to support productivity and customer service while controlling labor costs.
  • Provide management coverage on nights and Saturdays and Sundays as required.
  • Travel to the bank as needed.

Benefits

  • Medical, dental, and vision insurance options.
  • Life insurance and disability coverage options.
  • Paid time off.
  • Flexible scheduling.
  • 401(k) with company match.
  • Daily pay options.
  • Employee discounts on products and services.
  • Professional development and training.
  • Casual dress code and free company apparel.
  • Free tanning, spray tanning, and wellness spa services.
  • Employee wellness programs with a yearly $125 reimbursement option.
  • Exclusive discounts at outside retailers.
  • Performance and store bonus opportunities.
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