Assistant Restaurant Manager

CEC Entertainment•Janesville, WI

About The Position

CEC Entertainment is hiring an Assistant Restaurant Manager to help lead a team at Chuck E. Cheese and ensure every guest leaves happy. This high-energy management role focuses on daily restaurant operations, team development, guest service, sales, and maintaining a safe and clean environment. The manager takes ownership of an Area of Impact (AOI), rotating over time through the Kitchen, Sales, Showroom, and Gameroom areas. The Kitchen AOI includes product ordering, food safety, scheduling, cleanliness, and preparing food such as pizza dough and menu items. The Sales AOI covers cashier, salad bar, and gift shop oversight, sales results and upselling, merchandise inventory and profitability, and salad bar quality. The Showroom AOI involves birthday party planning and execution, bookings, guest satisfaction, and seating. The Gameroom AOI involves partnering with the Technical Manager to maintain games and equipment, reviewing game play and ticket payout data, and keeping the area clean and guest ready. The role requires 40 hours per week, a high school diploma or GED, and at least one year of people-management experience (preferably in food service) or at least six months of experience as an Opening Coordinator. Candidates must be at least 21, subject to the stated local-law exception. The work involves physical activity and exposure to flashing lights, moving mechanical parts, loud noise, wet or humid conditions, and extreme temperatures. CEC offers eligible employees a range of benefits and resources. Full-time employees averaging at least 29.5 hours per week may qualify for comprehensive medical, dental, and vision coverage, paid sick and vacation time, applicable paid holidays, FSA/HSA options, life and disability insurance, voluntary benefits, legal coverage, and education and student loan support. Other listed offerings include telemedicine, early wage access, a 401(k), employee meal discounts, an EAP, tuition savings, scholarships, and financial relief resources.

Requirements

Must be able to work 40 hours per week.
High school diploma or GED required.
Must be at least 21 years old, except where RVP approval permits hiring at the age allowed by local law for selling, ringing up, checking identification, and serving alcohol.
At least one year of experience managing people, preferably in food service, or at least six months of experience as an Opening Coordinator.
Able to lift or carry objects weighing 0–50 pounds during a scheduled shift.
Able to stand, bend, kneel, reach, push or pull, walk, and squat during a scheduled shift.
Skills sought include coaching and developing others, effective communication, composure, resourcefulness, ethics and integrity, and time and priority management.

Responsibilities

Make daily decisions involving time management, staff scheduling, cleanliness, and product and guest service standards.
Recruit, train, develop, and motivate the team to meet company and guest expectations, build sales, and maximize profits.
Coach and inspire the team to provide outstanding guest service and maintain a safe, clean, and well-run environment.
Manage cost control, inventory, financials, and labor.
Take ownership of an Area of Impact and rotate over time through the Kitchen, Sales, Showroom, and Gameroom areas.
In the Kitchen area, manage product ordering, food safety, scheduling, and cleanliness; prepare pizza dough and cook menu items.
In the Sales area, oversee the cashier, salad bar, and gift shop; monitor sales and upselling programs; manage merchandise inventory, ordering, execution, and profitability; and ensure salad bar quality and preparation procedures.
In the Showroom area, lead birthday party planning and execution, maximize party bookings and guest satisfaction, and optimize seating.
In the Gameroom area, partner with the Technical Manager to maintain games and restaurant equipment, minimize downtime, analyze game play data and ticket payouts, and keep the area clean and guest ready.

Benefits

Telemedicine
Early wage access
401(k) retirement plan
Employee meal discounts
Employee Assistance Program (EAP)
Tuition savings
Scholarships
Financial relief resources
Part-time employees may enroll in fixed indemnity medical coverage, dental and vision options, and voluntary life and short-term disability benefits.
Eligible full-time employees may receive comprehensive medical, dental, and vision coverage; paid sick and vacation time; paid holidays where applicable; FSA/HSA options; life and disability insurance; voluntary benefits; legal coverage; and additional education and student loan support.
Paid sick leave and other benefits as required by applicable state and local laws.
Job training and career growth opportunities.