Assistant Restaurant Manager

Due' Cucina•Seattle, WA

About The Position

The Assistant Restaurant Manager supports the Restaurant Manager in running front-of-house (FOH) and back-of-house (BOH) operations. The role focuses on profitability, safety, sanitation, sales growth, regulatory and company-policy compliance, food quality, and customer service. The Assistant Restaurant Manager provides team coverage when needed, trains and gives feedback to team members, helps resolve operational and guest issues, and performs assigned inventory and other tasks. The position requires working evenings and weekends, a flexible schedule, and the ability to fill in for shifts as needed.

Requirements

  • At least 2 years of experience in a high-volume restaurant environment.
  • Must be at least 21 years of age.
  • Possess or be willing to obtain a Food Handler’s card within 7 days of hire.
  • Possess or be willing to obtain an Alcohol Server Training Permit within 7 days of hire.
  • Ability to work under stress in a dynamic, fast-paced environment.
  • Ability to work effectively in a diverse team.
  • Attention to detail and passion for food.
  • Good understanding of FOH and BOH operations.
  • Ability to stand continuously throughout an 8-hour shift.
  • Ability to lift and carry up to 50 pounds.
  • Ability to bend, reach, stoop, and move quickly.
  • Finger and hand dexterity to operate kitchen machinery and knives.
  • Ability to withstand temperature changes, occasional smoke, steam, and heat, and work in a confined area.
  • Ability to work evenings and weekends.
  • Ability to work a flexible schedule and fill in shifts when needed.

Nice To Haves

  • Prior experience as a restaurant assistant manager, general manager, supervisor, shift lead, crew lead, or team lead is highly desirable.
  • Ability to speak or understand Spanish.
  • Culinary school background.

Responsibilities

  • Demonstrate and uphold the company’s core values.
  • Be on call for team-member call-outs and provide appropriate coverage.
  • Manage FOH and BOH operations, focusing on profitability, safety, sanitation, and sales growth.
  • Ensure compliance with regulatory requirements and company policies and procedures during assigned shifts.
  • Anticipate and identify problems and take appropriate corrective action.
  • Provide timely performance feedback to team members and ensure alignment with company standards.
  • Deliver training using established systems and follow up to ensure compliance with company expectations.
  • Foster a positive work environment through effective communication, relationship building, and teamwork.
  • Reinforce a customer-service mindset across the team.
  • Respond promptly, respectfully, and professionally to guest complaints.
  • Coordinate with shift leaders to resolve issues when the Restaurant Manager is unavailable.
  • Monitor food quality and customer service for consistency with company standards.
  • Be capable of performing FOH and BOH roles as needed to support the team.
  • Maintain a clean and organized FOH.
  • Perform inventory tasks assigned by the Restaurant Manager.
  • Perform other tasks as necessary or assigned.
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