Assistant Restaurant Manager

CEC Entertainment•Howard Beach, NY

About The Position

CEC Entertainment is hiring an Assistant Restaurant Manager to help lead a team at Chuck E. Cheese and ensure every guest leaves happy. This is a high-energy management role focused on guest service, team development, sales, food quality, safety, cleanliness, and restaurant operations. The position pays $21.28–$23.64 per hour, with additional commission opportunities for Membership and Fun Pass sales. The manager takes ownership of an Area of Impact and rotates through the Kitchen, Sales, Showroom, and Gameroom areas over time. Responsibilities across these areas include managing food ordering and preparation, food safety and cleanliness; overseeing cashier, salad bar, gift shop, merchandise inventory and sales programs; planning and executing birthday parties; and partnering with the Technical Manager to maintain games and restaurant equipment. The role requires working 40 hours per week and includes physical activity and exposure to a lively restaurant and entertainment environment. CEC Entertainment operates Chuck E. Cheese, Peter Piper Pizza, and Chuck’s Arcade. The company describes its purpose as creating a great place for kids and families to eat and play, and emphasizes safety, inclusion, and guest service.

Requirements

  • Must be able to work 40 hours per week.
  • High school diploma or GED required.
  • Must be at least 21 years old, subject to the stated exception allowing RVP approval for hiring at the age permitted by local law for alcohol-related duties.
  • At least one year of experience managing people, preferably in food service, or at least six months of experience as an Opening Coordinator.
  • Must be able to lift or carry objects weighing 0–50 pounds during a scheduled shift.
  • Must be able to stand, bend, kneel, reach, push/pull, walk, and squat during a scheduled shift.
  • Skills sought include coaching and developing others, effective communication, composure, resourcefulness, ethics and integrity, and time and priority management.

Responsibilities

  • Make daily decisions about time management, staff scheduling, cleanliness, and maintaining product and guest service standards.
  • Recruit, train, develop, and motivate team members to meet company and guest expectations, build sales, and maximize profits.
  • Coach and inspire the team to provide outstanding guest service and maintain a safe, clean, and well-run environment.
  • Apply cost-control procedures and manage inventory, financials, and labor.
  • Take ownership of an Area of Impact and complete rotations in the Kitchen, Sales, Showroom, and Gameroom areas.
  • In the Kitchen, manage product ordering, food safety, scheduling, and cleanliness; oversee preparation of pizza dough from scratch and cooking of pizza and other menu items.
  • In Sales, oversee the Cashier, Salad Bar, and Gift Shop; monitor sales results and upselling and suggestive-selling programs; manage merchandise inventory, ordering, execution, and profitability; and ensure salad bar and preparation quality.
  • In the Showroom, lead birthday party planning and execution, maximize party bookings and guest satisfaction, and optimize showroom seating.
  • In the Gameroom, partner with the Technical Manager to maintain games and restaurant equipment and minimize downtime; analyze game play data and ticket payouts; and keep the gameroom and surrounding areas clean and guest-ready.

Benefits

  • Telemedicine access
  • Early wage access
  • 401(k) retirement plan
  • Employee meal discounts
  • Employee Assistance Program (EAP)
  • Tuition savings
  • Scholarships
  • Financial relief resources
  • Part-time employees may enroll in fixed indemnity medical coverage, dental and vision options, and voluntary life and short-term disability benefits.
  • Eligible full-time employees receive comprehensive medical, dental, and vision coverage; paid sick and vacation time; paid holidays where applicable; FSA/HSA options; life and disability insurance; voluntary benefits; legal coverage; and additional education and student loan support.
  • Paid sick leave and other benefits as required by applicable state and local laws
  • Job training and career growth opportunities
  • Work Today, Get Paid Tomorrow wage access
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