Assistant Restaurant Manager

CEC Entertainment•Valley Stream, NY

About The Position

CEC Entertainment is hiring an Assistant Restaurant Manager to help lead a team at Chuck E. Cheese and ensure guests leave happy. This is a high-energy management role focused on food, family entertainment, guest service, sales, team development, and safe, clean operations. Compensation is $19.43–$21.58 per hour, with additional sales commissions for Memberships and Fun Passes. Commission rates and eligibility differ for exempt and non-exempt employees and commissions are paid bi-weekly unless state law requires otherwise. The Assistant Manager makes day-to-day decisions involving time management, staffing, cleanliness, and product and guest-service standards. The role builds sales and profits through recruiting, training, developing, and motivating team members, and includes responsibility for an Area of Impact with rotations across the Kitchen, Sales, Showroom, and Gameroom. The position requires 40 hours per week and includes physical work in a lively restaurant and entertainment environment.

Requirements

Must be able to work 40 hours per week.
High school diploma or GED required.
Must be at least 21 years old. RVP approval may allow hiring at the age permitted by local law for selling, ringing up, checking identification, and serving alcohol.
At least one year of experience managing people, preferably in food service, or at least six months of experience as an Opening Coordinator.
Skills sought include coaching and developing others, effective communication, composure, resourcefulness, ethics and integrity, and time and priority management.
Must be able to lift or carry objects weighing 0–50 pounds during a scheduled shift.
Must be able to stand, bend, kneel, reach, push or pull, walk, and squat during a scheduled shift.

Responsibilities

Make daily decisions involving time management, staff scheduling, cleanliness, and product and guest-service standards.
Recruit, train, develop, and motivate team members to meet company and guest expectations, build sales, and maximize profits.
Coach and inspire the team to provide outstanding guest service and maintain a safe, clean, and properly run environment.
Apply cost-control procedures and manage inventory, financials, and labor.
Take ownership of an Area of Impact and, over time, complete rotations through the Kitchen, Sales, Showroom, and Gameroom areas.
In the Kitchen, manage product ordering, food safety, scheduling, and cleanliness; oversee scratch-made pizza dough preparation and cooking of pizza and other menu items.
In Sales, oversee the Cashier, Salad Bar, and Gift Shop; monitor sales results, including upselling and suggestive-selling programs; manage merchandise inventory, ordering, execution, and profitability; and ensure Salad Bar and preparation procedures meet quality standards.
In the Showroom, lead birthday-party execution and planning, maximize party bookings and guest satisfaction, and optimize showroom seating.
In the Gameroom, partner with the Technical Manager to maintain games and restaurant equipment and minimize downtime; analyze game-play data and ticket payouts; and keep the gameroom and nearby areas clean and guest-ready.
Follow rigorous health and sanitation standards and operational procedures designed to protect guests and employees.

Benefits

Commission potential on Membership and Fun Pass sales, with rates dependent on exempt or non-exempt status; paid bi-weekly unless state law requires otherwise.
Telemedicine access.
Early wage access and Work Today, Get Paid Tomorrow access.
401(k) retirement plan.
Employee meal discounts.
Employee Assistance Program (EAP).
Tuition savings and scholarships.
Financial relief resources.
Part-time employees may enroll in fixed-indemnity medical coverage, dental and vision options, and voluntary life and short-term disability benefits.
Eligible full-time employees averaging at least 29.5 hours per week may receive comprehensive medical, dental, and vision coverage; paid sick and vacation time; paid holidays where applicable; FSA/HSA options; life and disability insurance; voluntary benefits; legal coverage; and additional education and student-loan support.
Paid sick leave and other benefits as required by applicable state and local laws.
Job training and career growth opportunities.