Assistant Restaurant Manager

CEC Entertainment•Rocky Mount, NC

About The Position

The Assistant Restaurant Manager helps lead a team at Chuck E. Cheese, supporting the goal of ensuring every guest leaves happy. This high-energy management role involves making daily operational decisions, developing and motivating employees, maintaining guest-service and product standards, and building sales and profitability. The manager takes ownership of an Area of Impact and rotates over time through the Kitchen, Sales, Showroom, and Gameroom areas.

Requirements

  • Must be able to work 40 hours per week.
  • High school diploma or GED.
  • Must be at least 21 years old, subject to the stated local-law exception with RVP approval.
  • At least one year of experience managing people, preferably in food service, or at least six months of experience as an Opening Coordinator.
  • Able to lift or carry objects weighing 0–50 pounds during a scheduled shift.
  • Able to stand, bend, kneel, reach, push or pull, walk, and squat during a scheduled shift.

Nice To Haves

  • People-management experience in the food service industry.

Responsibilities

  • Make daily decisions involving time management, staff scheduling, cleanliness, and product and guest-service standards.
  • Recruit, train, develop, and motivate the team to meet company and guest expectations, build sales, and maximize profits.
  • Coach and inspire the team to provide outstanding guest service and maintain a safe, clean, and properly run environment.
  • Apply cost-control procedures and manage inventory, financials, and labor.
  • Take ownership of an Area of Impact and rotate through the Kitchen, Sales, Showroom, and Gameroom areas.
  • In the Kitchen, manage product ordering, food safety, scheduling, cleanliness, dough preparation, and preparation of menu items.
  • In Sales, oversee the Cashier, Salad Bar, and Gift Shop; monitor sales and upselling programs; manage merchandise inventory, ordering, execution, and profitability; and ensure Salad Bar quality and preparation procedures.
  • In the Showroom, lead birthday party planning and execution, maximize party bookings and guest satisfaction, and optimize showroom seating.
  • In the Gameroom, partner with the Technical Manager to keep games and restaurant equipment in good condition with minimal downtime, analyze game-play data and ticket payouts, and keep the gameroom and nearby areas clean and guest-ready.

Benefits

  • Telemedicine access
  • Early wage access
  • 401(k) retirement plan
  • Employee meal discounts
  • Employee Assistance Program (EAP)
  • Tuition savings
  • Scholarships
  • Financial relief resources
  • Part-time employees may enroll in fixed indemnity medical coverage, dental and vision options, and voluntary life and short-term disability benefits.
  • Eligible full-time employees receive comprehensive medical, dental, and vision coverage; paid sick and vacation time; paid holidays where applicable; FSA/HSA options; life and disability insurance; voluntary benefits; legal coverage; and additional education and student loan support.
  • Paid sick leave and other benefits as required by applicable state and local laws.
  • Job training and career growth opportunities.
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