Assistant Restaurant Manager

CEC Entertainment•Charlotte, VA

About The Position

The Assistant Restaurant Manager helps lead a team at Chuck E. Cheese to ensure every guest leaves happy. The role involves making daily decisions about time management, staff scheduling, cleanliness, and product and guest service standards, while recruiting, training, developing, and motivating team members to build sales and maximize profits. The manager coaches the team to provide outstanding service and maintain a safe, clean, guest-ready environment, and understands cost control, inventory, financials, and labor management. The position takes ownership of an Area of Impact (AOI) in one of four operational areas and completes rotations through each area over time. In the Kitchen, responsibilities include ordering, food safety, scheduling, cleanliness, preparing pizza dough from scratch, and cooking menu items. In Sales, the role oversees the Cashier, Salad Bar, and Gift Shop, including sales performance, upselling, inventory, ordering, merchandise profitability, and Salad Bar quality and preparation. In the Showroom, the manager leads birthday party planning and execution, increases bookings and guest satisfaction, and optimizes seating. In the Gameroom, the manager partners with the Technical Manager to maintain games and restaurant equipment, analyze game play and ticket payout data, and keep the area clean and guest-ready. The role requires 40 hours of work per week. Employees must be able to perform the listed physical tasks and work in an environment with flashing lights, moving mechanical parts, loud noise, and non-weather-related wet, humid, extreme heat, and extreme cold conditions. Reasonable accommodations may be made for individuals with disabilities. The position includes commission potential based on Membership and Fun Pass sales, paid bi-weekly unless state law requires otherwise.

Requirements

Must be able to work 40 hours per week.
Must have a high school diploma or GED.
Must be at least 21 years old; RVP approval may permit hiring at the age allowed by local law for selling, ringing up, checking identification, and serving alcohol.
At least one year of experience managing people, preferably in food service, or at least six months of experience as an Opening Coordinator.
Must be able to lift or carry objects weighing 0–50 pounds during a scheduled shift.
Must be able to stand, bend, kneel, reach, push or pull, walk, and squat during a scheduled shift.
Must be able to work around flashing and flickering lights, moving mechanical parts, loud noise, and non-weather-related wet, humid, extreme heat, and extreme cold conditions.

Nice To Haves

People-management experience in the food service industry.

Responsibilities

Make daily decisions involving time management, staff scheduling, cleanliness, and product and guest service standards.
Recruit, train, develop, and motivate the team to meet company and guest expectations, build sales, and maximize profits.
Coach and inspire the team to deliver outstanding guest service and maintain a safe, clean, guest-ready environment.
Apply cost control procedures and manage inventory, financials, and labor.
Take ownership of an Area of Impact and rotate over time through the Kitchen, Sales, Showroom, and Gameroom areas.
In the Kitchen, manage product ordering, food safety, scheduling, and cleanliness; prepare pizza dough from scratch and cook menu items.
In Sales, oversee the Cashier, Salad Bar, and Gift Shop; monitor sales results and selling programs; manage merchandise inventory, ordering, execution, and profitability; and ensure Salad Bar quality and preparation procedures.
In the Showroom, lead birthday party planning and execution, maximize bookings and guest satisfaction, and optimize seating.
In the Gameroom, partner with the Technical Manager to maintain games and restaurant equipment, analyze game play and ticket payouts, and keep the area clean and guest-ready.

Benefits

Telemedicine access.
Early wage access.
401(k) retirement plan.
Employee meal discounts.
Employee Assistance Program (EAP).
Tuition savings and scholarships.
Financial relief resources.
Part-time employees may enroll in fixed indemnity medical coverage, dental and vision options, voluntary life insurance, and short-term disability benefits.
Eligible full-time employees averaging 29.5 or more hours per week may receive comprehensive medical, dental, and vision coverage; paid sick and vacation time; paid holidays where applicable; FSA/HSA options; life and disability insurance; voluntary benefits; legal coverage; and additional education and student loan support.
Paid sick leave and other benefits as required by applicable state and local laws.
Job training and career growth opportunities.
Eligible U.S. employees may receive medical, dental, vision, life, disability, and 401(k) benefits.