Assistant Restaurant Manager

Study Hotels•Philadelphia, PA

1d•Onsite

About The Position

CO-OP Restaurant & Lounge, located within The Study at University City in Philadelphia, is seeking a service-driven Assistant Restaurant Manager to support daily front-of-house operations. This hands-on leadership role works closely with the Restaurant General Manager to uphold service standards, develop the restaurant team, and deliver a seamless guest experience. The Assistant Restaurant Manager is actively involved in daily service, providing floor leadership, coaching team members, assisting with scheduling and operational responsibilities, and responding to guest needs. The role helps ensure each shift is organized, properly staffed, and ready to provide genuine hospitality. CO-OP is an approximately 120-seat restaurant and lounge serving breakfast, lunch, dinner, bar service, room service, and private dining, and supporting food and beverage service for 7,000 square feet of meeting and event space.

Requirements

High school diploma or equivalent.
At least 2 years of restaurant experience, including supervisory, lead, or management experience in a fine dining, upscale casual, or hotel restaurant environment.
Ability to lead and motivate front-of-house team members in a fast-paced service environment.
Working knowledge of restaurant operations, including scheduling, labor management, inventory, beverage controls, and cash handling.
Strong organizational, problem-solving, and decision-making skills.
Excellent communication and interpersonal skills and a professional, approachable leadership style.
Ability to remain composed, visible, and engaged during high-volume service periods.
Ability to work a flexible schedule, including mornings, evenings, weekends, and holidays.
Ability to lift or carry items up to 40 pounds.
Ability to stand, walk, and remain active for extended periods.
Pre-employment drug test and background check required.

Nice To Haves

Hospitality or business education.
Food safety and responsible alcohol service certifications, or the ability to obtain required certifications upon hire.
Proficiency with restaurant POS systems and basic Microsoft Office applications.

Responsibilities

Support daily front-of-house operations and maintain a visible leadership presence during service.
Lead assigned shifts and help ensure the restaurant is prepared, staffed, and organized for each service period.
Support the Restaurant General Manager in executing departmental goals, service standards, and operational initiatives.
Coach, train, and provide ongoing feedback to front-of-house team members, reinforcing accountability, teamwork, and professional development.
Monitor the guest experience and respond promptly and professionally to concerns and service recovery opportunities.
Support restaurant, lounge, room service, and private dining operations to ensure consistent service.
Assist with team scheduling, daily staffing decisions, and labor management based on business levels.
Support opening and closing procedures, cash handling, shift documentation, and operational reporting.
Assist with beverage inventory, purchasing, receiving, and cost-control procedures.
Monitor restaurant financial performance, including labor and food and beverage costs, and identify opportunities to improve operational efficiency.
Coordinate with culinary leadership and team members to support communication between front- and back-of-house operations.
Support reservations, special events, promotions, and guest engagement initiatives.
Ensure team members follow food safety, responsible alcohol service, sanitation, and workplace safety standards.
Maintain a clean, safe, organized, and guest-ready restaurant environment.
Model genuine hospitality, professionalism, and teamwork during every shift.