Assistant Restaurant Manager

Primanti Bros.•Hagerstown, MD

About The Position

Assistant Restaurant Managers work under the supervision of the General Manager and are responsible for the day-to-day operations of their restaurant. They direct restaurant operations to ensure compliance with brand and health and safety standards, as well as acceptable financial performance. The position may also involve performing the duties of a Service Assistant, Line Cook, Server, or Bartender when needed.

Requirements

Ability to read and write English.
Ability to communicate verbally and respond clearly to Fans and Players.
Stand and walk for 100% of the shift.
Frequently reach, bend, stoop, and wipe.
Lift and carry up to 50 pounds up to 20 times per shift, including placing items on high shelves and in a walk-in cooler or freezer.
Work frequently in a damp, hot work environment and with an open flame.
Use sharp knives and utensils; may use slicers or other kitchen machinery.
Hold items such as knives and pans for extended periods, with up to 5 pounds of weight.

Responsibilities

Assist with administrative duties, including ordering, receiving, inventory, scheduling, and vendor invoice management.
Source, interview, and hire candidates; train Players in their respective positions; delegate and provide direction; and evaluate, counsel, and discipline Players as needed.
Oversee daily financial responsibilities, including cash handling and daily deposits, and authorize comps and voids as required.
Investigate and resolve food quality and service complaints.
Oversee cleaning and maintenance of equipment and the facility to ensure compliance with health and safety regulations.
Assist with marketing strategy and implement advertising and promotional campaigns to increase business when needed.
Exemplify the organization’s desired culture and philosophies, lead by example, and foster mentoring relationships.
Provide performance feedback and reviews for Players and assist with team members’ professional development.
Work effectively with the management team and Players, using initiative, judgment, and discretion to organize work and achieve goals and objectives.
Resolve Fan complaints.
Operate a computer and associated hardware and systems, including MS Office, internet, and LMS.
Perform Service Assistant, Line Cook, Server, or Bartender duties when needed.
Assist with other duties as needed, directed, or requested by a supervisor.