Assistant Restaurant Manager

CEC Entertainment•Janesville, WI

About The Position

The Assistant Restaurant Manager helps lead a team at Chuck E. Cheese, supporting the company’s goal of ensuring every guest leaves happy. This is a high-energy management role focused on daily operations, sales, team development, guest service, and maintaining a safe, clean environment. The manager takes ownership of an Area of Impact and rotates over time through the Kitchen, Sales, Showroom, and Gameroom areas. In the Kitchen, responsibilities include product ordering, food safety, scheduling, cleanliness, preparing pizza dough from scratch, and cooking menu items. In Sales, the manager oversees the Cashier, Salad Bar, and Gift Shop, monitors sales and selling programs, and manages merchandise inventory, ordering, execution, profitability, and salad bar quality. In the Showroom, the manager leads birthday party planning and execution, bookings, guest satisfaction, and seating. In the Gameroom, the manager works with the Technical Manager to maintain games and restaurant equipment, minimize downtime, analyze game play and ticket payout data, and keep the area clean and guest-ready. The position requires 40 hours of work per week, a high school diploma or GED, and at least one year of experience managing people (preferably in food service) or at least six months’ experience as an Opening Coordinator. Candidates must be at least 21 years old, subject to the stated local-law and RVP approval exception. Physical demands include lifting or carrying objects weighing up to 50 pounds and standing, bending, kneeling, reaching, pushing or pulling, walking, and squatting during a shift. The work environment may involve flashing lights, moving mechanical parts, loud noise, and wet, humid, extreme heat, or extreme cold conditions unrelated to weather. Commission is available per Membership and Fun Pass sold, with rates differing for exempt and non-exempt employees, and is paid bi-weekly unless state law requires otherwise. Benefits vary by eligibility and may include telemedicine, early wage access, a 401(k), meal discounts, an Employee Assistance Program, tuition savings, scholarships, financial relief resources, insurance options, paid leave and holidays, education and student loan support, legal coverage, and other voluntary benefits.

Requirements

Must be able to work 40 hours per week.
Must have a high school diploma or GED.
Must be at least 21 years old; RVP approval may allow hiring at the age permitted by local law for selling, ringing up, checking identification, and serving alcohol.
At least one year of experience managing people, preferably in food service, or at least six months of experience as an Opening Coordinator.
Must be able to lift or carry objects weighing 0–50 pounds during a scheduled shift.
Must be able to stand, bend, kneel, reach, push or pull, walk, and squat during a scheduled shift.
Skills sought include coaching and developing others, effective communication, composure, resourcefulness, ethics and integrity, and time and priority management.

Responsibilities

Make daily decisions involving time management, staff scheduling, cleanliness, and product and guest service standards.
Recruit, train, develop, and motivate the team to meet company and guest expectations, build sales, and maximize profits.
Coach and inspire the team to provide outstanding guest service and maintain a safe, clean, and well-run environment.
Apply cost control procedures and manage inventory, financials, and labor.
Take ownership of an Area of Impact and rotate over time through the Kitchen, Sales, Showroom, and Gameroom areas.
In the Kitchen, manage product ordering, food safety, scheduling, and cleanliness; prepare pizza dough from scratch and cook pizza and other menu items.
In Sales, oversee the Cashier, Salad Bar, and Gift Shop; monitor sales results and upselling and suggestive selling programs; manage merchandise inventory, ordering, execution, and profitability; and ensure salad bar quality and preparation procedures.
In the Showroom, lead birthday party planning and execution, maximize party bookings and guest satisfaction, and optimize showroom seating.
In the Gameroom, partner with the Technical Manager to maintain games and restaurant equipment and minimize downtime; analyze game play data and ticket payouts; and keep the area clean and guest-ready.

Benefits

Commission per Membership and Fun Pass sold, with rates dependent on exempt or non-exempt status; paid bi-weekly unless state law requires otherwise.
Telemedicine access.
Early wage access.
401(k) retirement plan.
Employee meal discounts.
Employee Assistance Program (EAP).
Tuition savings and scholarships.
Financial relief resources.
Part-time employees may be eligible for fixed indemnity medical coverage, dental and vision options, and voluntary life and short-term disability benefits.
Eligible full-time employees averaging 29.5 or more hours per week may receive medical, dental, and vision coverage; paid sick and vacation time; paid holidays where applicable; FSA/HSA options; life and disability insurance; voluntary benefits; legal coverage; and additional education and student loan support.
Paid sick leave and other benefits as required by applicable state and local laws.
Job training and career growth opportunities.
Work Today, Get Paid Tomorrow wage access.