Assistant Restaurant General Manager, River House

Montage International • Bluffton, SC

1d

About The Position

The Assistant Restaurant General Manager provides strategic and operational leadership for the hotel’s restaurants and supports the General Manager with daily restaurant operations, floor support, special events, and reservations. The role helps drive profitability through revenue generation, cost control, guest satisfaction, and associate engagement. It also supports recruiting, training, and developing department personnel; maintains communication and operational standards; and addresses issues with management and staff.

The position oversees restaurant systems, inventory, scheduling, cost and operational efficiency, cleanliness, and accuracy. It monitors the dining environment and service, including lighting, music, temperature, staffing, Forbes standards, service timing, food and beverage quality, and presentation. The role upholds safety and sanitation policies, develops staffing schedules and cost-control and revenue strategies, and ensures consistent service excellence and brand standards. It also attends daily line-ups and weekly meetings and performs other duties as assigned based on business needs.

Requirements

• Prior food and beverage supervisory or management experience.
• Excellent verbal and written communication skills.
• Ability to prepare and analyze data, figures, and transcriptions prepared on and generated by computer.
• Proficiency with Microsoft Office products, including Word, Excel, PowerPoint, and Outlook.
• Ability to continually learn, adapt to, and master new operating systems.
• Knowledge of food service techniques and cost controls, including labor, productivity, food cost, and other expenses.
• Knowledge of food and alcoholic beverages.
• Knowledge of hotel food and beverage operations.
• Budgetary analysis capabilities.
• Ability to work a flexible schedule, including weekends and holidays.
• Ability to grasp, hold, sit, walk, perform repetitive motions, and bend over.
• Ability to stand and remain mobile for extended periods during scheduled shifts.
• Ability to lift and carry up to 50 pounds regularly and for extended periods during a shift.
• Ability to push and pull food-serving equipment and carts weighing up to 200 pounds on a semi-regular basis.

Nice To Haves

• Luxury hotel experience.

Responsibilities

• Provide strategic and operational leadership, guidance, direction, and tactical expertise for the hotel’s restaurants.
• Drive profitability through restaurant revenue generation, cost control, guest satisfaction, and associate engagement.
• Assist the General Manager with daily restaurant operations, floor support, special events, and restaurant reservations.
• Assist with recruiting, training, and developing department personnel.
• Provide conflict resolution and ensure disciplinary and termination procedures are followed and workplace standards are upheld.
• Promptly address operational issues with management and staff, and maintain constant communication within the restaurant.
• Monitor lighting, music, temperature, business and staffing levels, service levels, Forbes standards, service timing, dining room cleanliness, and food and beverage quality and presentation.
• Maintain the cleanliness and accuracy of the restaurant.
• Maintain restaurant systems, inventory, scheduling, cost, and operational efficiencies.
• Attend restaurant daily line-ups and weekly meetings.
• Ensure the department follows safety and sanitation policies.
• Create and maintain staffing schedules to ensure appropriate coverage.
• Implement cost-control measures and revenue-enhancement strategies while maintaining service quality.
• Maintain high standards of service excellence, food quality, presentation, consistency, and brand standards.
• Meet guest expectations and create memorable experiences.
• Perform additional duties as assigned based on business needs.

Benefits

• Discretionary Time Off (DTO).
• Healthcare benefits.
• Health Savings Account and Flexible Spending Accounts.
• 401(k) retirement plan with company matching, full vesting, and a loan option.
• Banking and Investing Program with preferred rewards, mortgage discounts, and waived fees.
• Fertility and family-forming assistance.
• Parental leave pay differential.
• Pet insurance.
• Hotel discounts.
• Free meals.
• Fitness and wellness discounts.
• LinkedIn Learning membership.
• Community engagement opportunities.
• Associate events throughout the year.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed