Assistant Restaurant General Manager, River House
About The Position
The Assistant Restaurant General Manager provides strategic and operational leadership for the hotel’s restaurants and supports the General Manager with daily restaurant operations, floor support, special events, and reservations. The role helps drive profitability through revenue generation, cost control, guest satisfaction, and associate engagement while maintaining high standards for service, food and beverage quality, presentation, cleanliness, and brand standards. The position supports recruiting, training, and developing personnel; maintains communication across the restaurant; monitors service and operating conditions; oversees scheduling, inventory, and operational efficiencies; and ensures safety and sanitation policies are followed. It also addresses operational issues, supports conflict resolution and workplace standards, and helps implement cost-control and revenue-enhancement measures. Additional duties may be assigned based on business needs.
Requirements
- Prior food and beverage supervisory or management experience.
- Excellent verbal and written communication skills.
- Ability to prepare and analyze data, figures, and transcriptions prepared on and generated by computer.
- Ability to use Microsoft Office products, including Word, Excel, PowerPoint, and Outlook.
- Ability to continually learn, adapt to, and master new operating systems.
- Knowledge of food service techniques and cost controls, including labor, productivity, food cost, and other expenses.
- Knowledge of food and alcoholic beverages.
- Knowledge of hotel food and beverage operations.
- Budgetary analysis capabilities.
- Ability to work a flexible schedule, including weekends and holidays.
- Ability to stand and exercise mobility for extended periods during scheduled shifts.
- Ability to lift and carry up to 50 pounds regularly and for extended periods during a shift.
- Ability to push and pull food-serving equipment and carts weighing up to 200 pounds on a semi-regular basis.
Nice To Haves
- Luxury hotel experience.
Responsibilities
- Provide strategic and operational leadership, guidance, direction, and tactical expertise for the hotel’s restaurants.
- Drive restaurant profitability through revenue generation, cost control, guest satisfaction, and associate engagement.
- Assist the General Manager with daily restaurant operations, floor support, special events, and restaurant reservations.
- Assist with recruitment, training, and development of department personnel.
- Provide conflict resolution and ensure disciplinary and termination procedures are followed and workplace standards are upheld.
- Promptly address operational issues with management and staff.
- Maintain constant communication within the restaurant.
- Monitor lighting, music, temperature, business and staffing levels, service levels, Forbes standards, service timing, dining room cleanliness, and food and beverage quality and presentation.
- Maintain the cleanliness and accuracy of the restaurant.
- Maintain systems, inventory, scheduling, cost controls, and operational efficiencies.
- Attend daily restaurant line-ups and weekly meetings.
- Ensure the department follows safety and sanitation policies.
- Create and maintain staffing schedules to ensure appropriate coverage.
- Implement cost-control measures and revenue-enhancement strategies while maintaining service quality.
- Maintain service excellence, food quality, presentation, consistency, and adherence to brand standards.
- Meet guest expectations and create memorable guest experiences.
- Perform additional duties as assigned based on business needs.
Benefits
- Discretionary Time Off (DTO)
- Healthcare benefits
- Health Savings Account and Flexible Spending Accounts
- 401(k) retirement plan with company matching, fully vested, and loan option
- Banking and Investing Program with preferred rewards, mortgage discount, and waived fees
- Fertility and family-forming assistance
- Parental leave pay differential
- Pet insurance
- Hotel discounts
- Free meals
- Fitness and wellness discounts
- LinkedIn Learning membership
- Community engagement opportunities
- Associate events throughout the year
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
