Assistant Rental Store Manager

Yancey Bros. Co.•Pooler, GA

About The Position

The CRS Assistant Store Manager works alongside the Store Manager in the daily store and service operations. The role helps provide a safe workplace and develop a “Safety First” culture, while hiring, developing, and addressing employee issues. The Assistant Store Manager addresses employee and customer complaints promptly to support an efficient, pleasant work atmosphere and a loyal customer following. The position also supports rental paperwork and customer communications, sets Service Department and Truck Transportation priorities based on customer needs, and manages inventory. The employee may assist with other branch functions as assigned by management.

Requirements

  • 3–5 years of rental equipment industry experience.
  • Knowledge of work planning, scheduling, and other supervisory activities.
  • Strong understanding of equipment capabilities and safety requirements.
  • Planning and management skills.
  • Inventory management skills.
  • Valid driver’s license.
  • Specific industry experience or an equivalent college degree.

Nice To Haves

  • Prior Rental Equipment Operations experience is desired but not required.

Responsibilities

  • Process rental agreements, quotes, work orders, and other service documents.
  • Answer incoming calls and negotiate with customers.
  • Set the pace and priorities for the Service Department and Truck Transportation based on customer needs.
  • Control inventory for the rental fleet, parts, and merchandise.
  • Participate in required safety programs and work safely.
  • Assist with other branch functions as needed and assigned by management.
  • Work with the Store Manager on daily store and service operations.
  • Support a safe workplace and a “Safety First” culture.
  • Hire, develop, and address employee issues.
  • Address employee and customer complaints in a timely manner.

Benefits

  • Aggressive compensation levels and competitive pay.
  • Individual bonus opportunities.
  • Technician tool allowance.
  • Medical, vision, and dental insurance.
  • Prescription drug coverage.
  • Flexible spending accounts.
  • Short- and long-term disability coverage.
  • Group life insurance.
  • 401(k) plan with a strong company match.
  • Employee profit sharing.
  • Financial wellness coaching.
  • Employee wellness programs.
  • Paid vacations.
  • Paid holidays.
  • Paid sick leave.
  • Tuition reimbursement.
  • Ongoing training.
  • Advancement opportunities.
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