RENTAL ASSISTANT

SuperiorRents•Wichita, KS

23h

About The Position

The Rental Assistant provides customer service and helps customers identify the appropriate equipment for their projects. The role includes preparing rental contracts and equipment, loading and securing loads, checking returned equipment, cleaning and testing equipment, and keeping work areas orderly. The Rental Assistant may also make equipment deliveries and pickups at management's direction. The position requires knowledge of company policies and department procedures, the ability to work with minimal supervision, a strong work ethic, and reliable attendance.

Requirements

Knowledge of routine maintenance and basic troubleshooting for rental equipment.
Ability to stand, stoop, bend, and kneel for prolonged periods, and climb stairs and ladders.
Ability to lift at least 50 pounds above shoulder level without assistance and push and pull loads of at least 50 pounds.
Clean driving record and valid driver's license.
High school education or equivalent industry experience.

Nice To Haves

Commercial driver's license (CDL).

Responsibilities

Provide excellent customer service to every customer.
Identify equipment purposes and provide information to help customers rent the proper equipment for their projects.
Ensure required accessories are included, loaded, and added to the rental contract before equipment leaves the branch.
Load and unload equipment carefully to avoid damage to vehicles or equipment.
Secure every load according to company guidelines.
Check equipment in when it is returned.
Clean equipment after each rental, follow item-specific service procedures, thoroughly test equipment operation, and return equipment to the appropriate rental-ready line.
Make equipment deliveries and pickups when directed by management.
Know and follow company policies and department procedures.
Keep the work area clean and orderly, including daily cleaning of the yard, wash rack, front bench, rental storage areas, and drive-through.
Perform duties with minimal supervision while maintaining a strong work ethic and taking responsibility.
Follow the assigned schedule; obtain advance approval from the Branch Manager for schedule deviations.