Assistant Rental Manager-KDH

Sun Realty of Nags Head Inc•Kill Devil Hills, NC

2d•$46,000 - $53,000•Onsite

About The Position

Sun Realty is hiring a full-time, year-round Assistant Rental Manager in Kill Devil Hills, North Carolina. The role supports the vacation rental department by delivering hospitality to homeowners and guests, following through on requests and concerns, coordinating with housekeeping, maintenance, and management, and helping owners address problems and improve their rental properties. The assistant also supports Rental team members and other departments, purchases supplies for rental homes, and attends required property management meetings, training, and other events. The position requires switching among varied tasks while meeting deadlines and may involve shifting priorities with little notice. The position is based in an office, with exposure to outside weather as needed. Work may involve climbing steps, walking in soft sand, and driving in congested traffic. Physical activities include hearing, speaking, seeing, sitting, walking, standing, driving, bending, climbing steps, and lifting or carrying 25–30 pounds. Mental and communication demands include reading, comprehension, analytical thinking, problem solving, legible writing, and effective written and verbal communication in English. Reasonable accommodations may be made through Human Resources. Compensation is $46,000–$53,000 per year, exempt, based on experience and proven ability, as determined by the Rental Manager. Full-time attendance is required, including weekends and holidays; overtime may be required. Candidates must hold an active North Carolina real estate broker license in good standing, have a valid driver’s license and reliable, insured transportation, and reside locally or be willing to live near the Outer Banks.

Requirements

Active North Carolina Real Estate Broker License, in good standing.
Experience in property management, vacation rentals, or hospitality; customer service experience will also be considered.
Strong organization, time management, and problem-solving skills.
Excellent interpersonal, communication, and negotiation skills.
Proficiency in Microsoft Office, Outlook, and property management software.
Professional demeanor and commitment to outstanding customer service.
Valid driver’s license and reliable, insured transportation.
Local residency or willingness to live near the Outer Banks.
Flexibility to work varying schedules, including weekends and holidays.
Ability to meet the described physical and mental demands, including lifting and carrying 25–30 pounds and communicating effectively in English.

Nice To Haves

Experience with Streamline property management software.

Responsibilities

Deliver excellent hospitality to every owner and guest.
Promptly follow through on owner and guest requests and concerns.
Work proactively with housekeeping, maintenance, and management.
Help owners solve problems and suggest updates or improvements to rental properties.
Support other departments and Rental team members as needed.
Purchase supplies and items for rental homes as needed.
Attend the Realtors Property Management meeting and other required meetings and training events.
Switch between different tasks while meeting deadlines and set timeframes.
Maintain regular punctual attendance.