Assistant Rental Manager-KDH

Sun Realty of Nags Head•Kill Devil Hills, NC

About The Position

Sun Realty is seeking a full-time, year-round Assistant Rental Manager for its vacation rental department in Kill Devil Hills, North Carolina. The role supports vacation rental owners, guests, and Rental team members while helping operations run smoothly. Compensation is $46,000–$53,000 per year, based on experience and proven ability and determined by the Rental Manager. The position is exempt. The Assistant Rental Manager provides hospitality to owners and guests, follows up promptly on requests and concerns, coordinates proactively with housekeeping, maintenance, and management, and helps owners resolve issues or identify property improvements. The role may involve purchasing supplies for rental homes, attending meetings and training, and shifting among different tasks to meet deadlines. This position requires an active North Carolina real estate broker license, a valid driver’s license, reliable insured transportation, and the ability to work varying schedules, including weekends and holidays. The work is primarily office-based, with exposure to outdoor conditions and duties that may involve walking in soft sand, climbing stairs, driving in congested traffic, and lifting and carrying 25–30 pounds. Overtime may be required, and regular punctual attendance is expected. Reasonable accommodations may be made through Human Resources.

Requirements

Active North Carolina Real Estate Broker License, active and in good standing.
Experience in property management, vacation rentals, or hospitality; customer service experience will also be considered.
Strong organization, time management, and problem-solving skills.
Excellent interpersonal, communication, and negotiation skills.
Proficiency in Microsoft Office, Outlook, and property management software.
Professional demeanor and commitment to outstanding customer service.
Valid driver’s license and reliable, insured transportation.
Local residency or willingness to live near the Outer Banks.
Flexibility to work varying schedules, including weekends and holidays.
Ability to perform the stated physical and mental demands, including lifting and carrying 25–30 pounds, walking, standing, driving, bending, climbing steps, reading, comprehension, analytical thinking, problem solving, and effective written and verbal communication in English.
Reliable transportation with proper insurance and inspections as required by company guidelines.

Nice To Haves

Experience with Streamline property management software is preferred.

Responsibilities

Deliver excellent hospitality to every owner and guest.
Follow through promptly on owner and guest requests and concerns.
Work proactively with housekeeping, maintenance, and management.
Help owners solve problems and suggest updates or improvements to their rental properties.
Support other departments and Rental team members as needed.
Purchase supplies and items for rental homes as needed.
Attend the Realtors Property Management meeting and other required meetings and training events.
Switch between different tasks while meeting deadlines and set timeframes.