Assistant Property Manager

Fogelman•Memphis, TN

11d

About The Position

The Assistant Property Manager supports property operations, including rent collection and posting, delinquency follow-up, move-out procedures, monthly reporting, resident services, and leasing. The role also assists the Property Manager with assigned operational duties and helps ensure compliance with company policy and applicable laws. The Assistant Property Manager may stand in for the Property Manager when unavailable and may be required to work weekends.

Requirements

Two years of experience as an assistant property manager in the multi-family industry.
Property accounting experience, including rent collection, eviction processes, and delinquency.
Strong attention to detail.
Excellent verbal and written communication, relationship-building, and customer service skills.
Ability to work in a fast-paced environment and multitask.
Depending on the property, a valid driver's license and automobile insurance may be required.

Nice To Haves

Working knowledge of property management platforms, such as Yardi, Entrata, Yieldstar, or CRM.
Apartment leasing experience.

Responsibilities

Post monthly rent, application fees, deposits, and resident collections to the company platform in a timely manner.
Perform leasing duties, including renewals, as needed.
Collect amounts owed after move-out, including charges for damages and additional cleaning.
Contact delinquent residents by letter and in person to pursue payment, with a goal of having no balance due by accounting month-end.
File eviction paperwork with the property's attorneys and attend court.
Process resident move-outs in the computer system to maintain accurate occupancy records.
Prepare month-end close-out reports, including occupancy and accounting reports, and process Statements of Deposit Accounts (SODA).
Stand in for the Property Manager when they are unavailable.
Follow company policies, including safety and Fair Housing policies.
Perform other duties as assigned.