Assistant Property Manager

Richman Property Services•Norwalk, CT
•$21 - $23•Onsite

About The Position

Richman Property Services, Inc. is hiring a full-time Assistant Property Manager for Wall Street Place, a 155-unit residential community in Norwalk, Connecticut. The role also supports River Commons, a 34-unit community in Norwalk. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., for 40 hours per week. The Assistant Property Manager supports the Property Manager in meeting community goals, maintaining regulatory and company-policy compliance, and delivering responsive service to residents. The position handles resident inquiries and complaints, work orders and maintenance requests through Yardi, lease renewals and rent increases, unit inspections, move-in and move-out processes, leasing support, resident relations, and accurate records and documentation. Richman Property Services describes its goal as providing high-quality apartment communities that residents are proud to call home, with exceptional customer service and secure, welcoming environments. Applicants should have an associate degree or equivalent experience. At least two years of apartment leasing and/or property management experience is preferred. Affordable housing, FLEX/AHP, LIHTC, Yardi, and prior leasing or administrative experience are relevant to the role; several are listed as preferred. Bilingual English/Spanish ability is preferred but not required.

Requirements

  • Associate's degree or equivalent experience.
  • Strong administrative background with affordable housing, FLEX/AHP in residential communities.
  • Excellent written and oral command of English.
  • Customer-service orientation and attention to detail.
  • Good time-management skills and ability to work independently on multiple projects simultaneously.
  • Ability to self-manage and prioritize.
  • Exceptional resident-relations skills.

Nice To Haves

  • At least two years of experience in apartment leasing and/or property management.
  • Experience with LIHTC communities and Yardi software.
  • Tax credit/affordable housing (LIHTC) experience.
  • Experience using Yardi property management systems.
  • Prior leasing or administrative experience.
  • Bilingual English/Spanish ability.
  • Residential property management experience.

Responsibilities

  • Assist the Property Manager in achieving community goals and objectives.
  • Ensure compliance with company policies and regulations.
  • Respond promptly and courteously to resident inquiries and complaints.
  • Manage work orders and maintenance requests using Yardi software.
  • Coordinate lease renewals and rental increases.
  • Conduct unit inspections and manage move-in and move-out processes.
  • Support leasing activities and resident relations.
  • Maintain accurate records and documentation.
  • Support River Commons in addition to the Wall Street Place community.

Benefits

  • Competitive pay and comprehensive benefits package.
  • Medical, dental, vision, life insurance, and disability coverage.
  • 401(k) retirement plan with an employer match of $0.50 for every $1.00 contributed, up to 6%.
  • Opportunities for student loan repayments and tuition reimbursement.
  • Paid sick time and vacation time.
  • Opportunities for career advancement.
  • Pet insurance.
  • Sabbatical leave.
  • Employee discount programs.
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