Assistant Property Manager - Float

West Coast Self Storage Careers•Ferndale, WA
•Onsite

About The Position

West Coast Self-Storage Group is hiring a full-time Float Assistant Property Manager to support its Bellingham and Ferndale locations as needed. The role is suited to candidates with retail sales and customer service experience who want to grow within the company. The schedule is Monday and Tuesday and Thursday and Friday, 9:45 a.m. to 6:15 p.m., with Sundays and Wednesdays off. The position pays $19 per hour, with monthly and quarterly bonus potential. The Assistant Property Manager helps customers select storage units and complete the leasing process, meets sales and occupancy objectives, and provides customer service across in-person, phone, and web inquiries. The role also involves cash management, general office tasks, and maintaining properties to the company’s clean and operational standards. The employee may be assigned other duties by leadership. The company describes itself as fast-growing and emphasizes independent problem-solving, helping customers, and promotion from within. West Coast Self-Storage Group is an equal opportunity employer and may provide reasonable accommodations to qualified individuals with disabilities upon request.

Requirements

  • Retail sales experience.
  • Cash management experience.
  • Customer service experience.
  • Ability to self-manage while working independently to complete team and company objectives.
  • Ability to work weekends and some holidays; this is required.
  • Basic computer skills and working knowledge of Microsoft Office products, including Excel, Word, and Outlook.

Responsibilities

  • Show available storage units and guide customers through the leasing process.
  • Meet retail sales and occupancy objectives.
  • Provide customer service and assess customers’ storage needs through in-person, phone, and web inquiries.
  • Manage, audit, and balance the cash drawer and petty cash.
  • Perform general office tasks, including filing, managing customer accounts, and sorting mail and deliveries.
  • Maintain properties to the company’s clean and operational standards, including cleaning vacated units, sweeping, mopping, and changing light bulbs.
  • Perform other duties assigned by leadership.
  • Commute to support the Bellingham and Ferndale locations as needed.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Paid sick time
  • Paid vacation
  • 401(k) or Roth plan with matching funds
  • Annual profit sharing
  • Employee discount
  • Referral program
  • On-the-job training
  • Promotion opportunities
  • Monthly and quarterly bonus potential
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