Assistant Property Manager - Los Angeles, CA

Trinity Property Consultants•Los Angeles, CA

About The Position

The Assistant Property Manager supports the property's daily operations and financial performance in partnership with the Property Manager. The role contributes to an exceptional resident experience and operational excellence by supporting leasing, collections, financial recordkeeping, maintenance coordination, and administrative functions. It is suited to a detail-oriented, customer-focused professional seeking to grow in multifamily property management. The position is based in Los Angeles, California, pays $27–$29 per hour depending on experience, and includes lease commissions and lease renewal bonuses. The schedule is Tuesday through Saturday, with availability for nights, weekends, and holidays as needed. Occasional travel for company events or meetings is required, along with participation in team, regional, or company activities. The role involves regular sitting, standing, walking, use of hands and arms, and extended computer or telephone use. Occasional climbing may be required. The employee may lift up to 25 pounds independently and occasionally up to 50 pounds with assistance, must respond promptly to visual and auditory alarms, and must be able to work indoors and outdoors in varied weather conditions. Trinity Property Consultants offers medical, dental, vision, retirement, life and disability coverage, paid time off, referral bonuses, volunteer time, professional development, tuition reimbursement, employee discounts, and other perks. The company is an equal opportunity employer and provides reasonable accommodation for applicants and employees with disabilities.

Requirements

  • At least 2 years of experience in multifamily residential property management.
  • High school diploma or equivalent.
  • Knowledge of Fair Housing laws and regulations.
  • Intermediate skills in Microsoft Word, Excel, Outlook, Teams, SharePoint, and ADP.
  • Strong commitment to providing a positive resident experience.
  • Strong leasing, sales, and collections capabilities.
  • Attention to detail and strong time-management and prioritization skills.
  • Professional written and verbal communication skills.
  • Availability for nights, weekends, and holidays as needed.
  • Ability to travel occasionally for company events or meetings.
  • Ability to meet the physical demands of the role, including regular sitting, standing, and walking; use of hands and arms; occasional climbing; extended computer or telephone use; lifting up to 25 pounds independently and occasionally up to 50 pounds with assistance; responding to visual and auditory alarms; and working indoors and outdoors in varied weather conditions.

Nice To Haves

  • CAM, CPM, RMP, or CMCA industry certification.
  • Experience with Yardi, Entrata, Celeri, EliseAI, and Asana.

Responsibilities

  • Receive, process, and post rent payments according to company standards.
  • Assist with collections, including past-due balances and former resident accounts.
  • Maintain records of resident accounts and financial transactions, including NSF checks, rent allowances, concessions, rent increases, and management-approved debits and credits.
  • Maintain complete and accurate resident files and ensure documentation meets company standards.
  • Assist with market surveys and competitive analysis.
  • Show and lease apartments and assist with resident move-ins.
  • Process rental applications, renewals, and move-out documentation.
  • Conduct move-in inspections, move-out inspections, and assist with deposit accounting.
  • Perform regular property and vacant-unit inspections.
  • Partner with Maintenance and vendors to ensure prompt, high-quality service resolution and operational performance.
  • Process maintenance work orders promptly and accurately.
  • Provide superior customer service and resolve resident concerns professionally, escalating issues as appropriate.
  • Support the Property Manager with daily operations and special projects.
  • Maintain accurate unit availability.
  • Provide phone and administrative support as needed.
  • Follow company operating procedures, policies, and compliance standards.
  • Participate in team functions and regional or company activities.

Benefits

  • Company-paid individual PPO-HSA medical plan with a $1,200 annual employer contribution; HMO options for California residents.
  • Dental and vision premiums fully covered for employees; dependent coverage available at an additional cost.
  • 401(k) match up to 2% of salary.
  • Up to $25,000 in life insurance and AD&D, plus short- and long-term disability when enrolled in a medical plan.
  • 11 paid holidays.
  • Two to four weeks of vacation based on tenure.
  • Paid sick time.
  • $1,000 referral bonuses for eligible hires.
  • Up to 16 hours of annual volunteer time: 8 hours for personal volunteer activities and 8 hours for company-sponsored events.
  • Professional development.
  • Tuition reimbursement.
  • Employee discounts.
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