Assistant Property Manager

Bigos Management•Robbinsdale, MN

11d•Onsite

About The Position

The Assistant Property Manager II supports the Property Manager with the operational and financial aspects of a property to help meet company goals. The role involves collections, resident relations, maintenance coordination, and compliance with the company safety program, applicable laws, and company policies. Assigned duties may vary by property, and reasonable accommodations may be made for individuals with disabilities to perform the essential functions. The position supports leasing, administrative operations, marketing research, and resident retention at Beach South at the Lake, a 151-unit property in Robbinsdale, Minnesota. Work is scheduled Monday through Friday, 8:30 a.m. to 5:00 p.m.; dates and hours may change at the employer’s discretion.

Requirements

High school diploma or GED.
One to two years of experience as a Leasing Consultant or equivalent experience.
Experience handling sensitive and confidential information.
Knowledge of Microsoft Office, including Word, Excel, and Outlook.
Fluent in English, with oral and written communication skills.
Ability to use tact and diplomacy when dealing with coworkers and the public.
Strong attention to detail.
Ability to work collaboratively in a team environment.
Real estate licenses must not be active while working in this role.
Ability to travel for required trainings, meetings, and company events.
Ability to use standard office equipment, including a computer, and maintain attention to detail despite interruptions.
Ability to lift and carry items weighing up to 10 pounds.
Ability to navigate the property, including climbing stairs and walking hallways and common areas.

Nice To Haves

Experience with Yardi.

Responsibilities

Respond to phone inquiries about available apartments, provide requested information, and encourage prospects to schedule property visits.
Explain community and apartment features and benefits to prospective residents.
Follow up with prospects who have not made a decision and continue to promote the property.
Attend required trainings and meetings.
Qualify prospective renters by gathering rental and credit history and obtaining approval according to company guidelines.
Help coordinate unit turnovers, including scheduling vendors and coordinating identified work.
Move in new renters, explain their lease and resident handbook, and conduct move-in inspections.
Move out departing renters and conduct move-out inspections.
Assist with rent collection, accept payments, and send notices regarding delinquent accounts.
Complete essential office paperwork, including reviewing and coding invoices.
Comply with safety program requirements and promote workplace safety.
Conduct regular market research using public information, such as property websites and internet searches, in partnership with the Property Manager.
Collect rental information data requested by the Property Manager using public information.
Help plan resident functions, attend them, and participate as needed.
Receive telephone calls and in-person visits; in the Property Manager’s absence, listen to resident requests, concerns, and comments.
Complete maintenance work orders promptly, inform the maintenance team, ensure repairs are handled satisfactorily, and follow up with residents as needed.

Benefits

Competitive benefits package, including an employer HSA contribution beginning the first of the month after hire.
Eligibility for leasing commissions and renewal bonuses.
401(k) plan with employer match.
Ten paid holidays, with no waiting period for holiday pay.
Paid time off (PTO) with rollover options.
Volunteer time off (VTO) and additional company-sponsored volunteer opportunities.
Company-paid life insurance.
Company-paid short-term and long-term disability.
Employee Assistance Program (EAP).
Educational assistance options.
Rent discount.
Life Time Fitness membership discount.