Assistant Property Manager (The Rose, The Wellstone, The Jourdain and Pine Cliff)

Aeon•Minneapolis, MN

3d•$24 - $27•Onsite

About The Position

Aeon is seeking an organized, dependable, and service-focused Assistant Property Manager for South Quarter, a 210-home mixed-income and supportive housing community consisting of The Rose, The Wellstone, The Jourdain, and Pine Cliff in South Minneapolis. Working closely with the Senior Property Manager, this role supports leasing, affordable housing compliance, rent collections, resident services, and office operations across the four properties. The position reports to the Senior Property Manager. The Assistant Property Manager provides responsive, respectful service to residents and applicants while helping maintain strong property performance and safe, stable, welcoming communities. The role requires attention to detail, sound judgment, ownership of work, reliable follow-through, and the ability to manage multiple priorities. It is full-time, Monday through Friday, 8:30 a.m. to 5:00 p.m., with flexibility for occasional resident events, community activities, meetings, or other property responsibilities. The role is based in person at the assigned properties, with occasional work at Aeon's Central Office, training facilities, or other properties. The hourly pay range is $24–$27, depending on experience and skillset. Aeon offers medical, dental, vision, life insurance, long-term disability, a retirement plan, generous paid time off, and an employee assistance program.

Requirements

Previous property management experience or closely related administrative experience requiring strong attention to detail, accuracy, and follow-through.
Strong organizational and computer skills, including the ability to manage deadlines, maintain accurate records, and learn new systems.
Ability to communicate interpersonally in a culturally responsive manner, considering differing needs and expectations.
Ability to apply policies consistently, handle confidential information, and navigate challenging situations with sound judgment and professionalism.
Strong communication, teamwork, and follow-through; ability to manage multiple priorities and handle challenging situations with patience and professionalism.
Commitment to learning about and participating in Aeon's diversity, equity, and inclusion efforts.
Resourcefulness, problem-solving ability, relationship-building skills, and commitment to excellence.
Ability to remain stationary for extended periods while working at a computer and attending meetings; operate standard office equipment; move around the office and reach above and below shoulder height to access files, storage, and supplies.
Ability to occasionally lift and carry materials up to 15 pounds.
Ability to conduct property tours and inspections, including walking through hallways, stairwells, common areas, and vacant or occupied apartments, potentially across multiple floors and uneven surfaces.
Ability to communicate clearly and effectively verbally and in writing, in person and through virtual platforms.
Ability to work in environments with moderate noise, including shared offices, meetings, and event settings.

Nice To Haves

Experience with affordable housing programs, including Tax Credit/Section 42 and Project-Based Section 8.
Experience with Yardi, Fortress, or similar property management software.
Experience working with individuals experiencing or significantly impacted by mental health challenges, substance use, poverty, long-term homelessness, and trauma.

Responsibilities

Serve as a welcoming and reliable contact for residents, responding to questions, concerns, and requests professionally and promptly.
Enter and coordinate maintenance requests, communicate updates to residents, and coordinate with maintenance staff on property needs.
Coordinate vendor and contractor access, assist with resident communications and community meetings, and respond to urgent property matters as needed.
Support positive resident relationships while applying lease requirements and property policies fairly and consistently.
Help manage daily office activities, including phone calls, mail, resident inquiries, filing, supplies, and general administrative needs.
Maintain accurate applicant, resident, and property records in Aeon's property management systems.
Prepare notices, letters, reports, and other documents accurately, completely, and on time.
Support the Senior Property Manager with daily priorities, follow-up tasks, and projects across the four communities.
Manage onsite affordable housing compliance for applications, initial certifications, annual and interim recertifications, and other requirements under HUD, LIHTC/Section 42, and applicable housing programs.
Collect and verify information from applicants and residents, resolve missing documentation, and complete certifications accurately and on time.
Maintain organized compliance files, track deadlines, and prepare records for audits, inspections, and file reviews.
Partner with Aeon's Compliance team to address eligibility questions, resolve compliance findings, and meet program requirements.
Assist with rent collection by monitoring past-due balances, preparing notices, and following up with residents as directed.
Accept and process rent payments, receipts, and deposits accurately and on time.
Maintain accurate resident financial records and respond to basic account questions.
Provide administrative support with financial reports, lease terminations, and other financial tasks as needed.
Respond to leasing inquiries, provide accurate information about available apartments, and conduct apartment and property tours.
Build relationships with prospective residents, understand their housing needs, and follow up to advance prospects through the leasing process and support occupancy.
Guide applicants through screening and eligibility requirements, required documentation, lease paperwork, and move-in coordination.
Maintain accurate and timely prospect, application, and leasing records, and keep applicants informed throughout the process.
Conduct move-in and move-out inspections, document apartment conditions, and coordinate follow-up needs.
Walk properties regularly to identify maintenance concerns, safety issues, and areas needing attention.
Partner with maintenance staff on apartment turnovers, property upkeep, and timely completion of work.
Help prepare properties for inspections and follow up on identified concerns.