Assistant Property Manager- The Strand

The Inland Real Estate Group of Companies•Oviedo, FL

1d•$54,080 - $58,240•Onsite

About The Position

The Assistant Property Manager at The Strand Apartments in Oviedo, Florida, supports the Property Manager and leads the office and leasing team. The role coordinates leasing and marketing efforts, helps train and motivate onsite staff, and may be cross-trained for future Property Manager opportunities. The position focuses on resident service, leasing performance, property operations, financial and transaction records, rent collection, and community appearance.

Requirements

High school diploma or equivalent required.
Two to three years of experience in property management or other relevant work experience.
Ability to apply logical thinking to define problems, gather relevant data, establish facts, draw valid conclusions, and take appropriate action.
Ability to interact efficiently with prospects, residents, peers, and management.
Obtain Fair Housing certification before interacting with prospects or residents.
Computer proficiency, including keyboarding, internet searches, math, Microsoft Word, Excel, and Outlook, and community software applications.
Knowledge of OSHA laws and regulations.
Ability to work evenings and weekends.
Maintain a neat, clean, and professional appearance throughout the workday and whenever present at the community.

Nice To Haves

Bachelor’s degree preferred.

Responsibilities

Adhere to company policies and procedures and applicable laws, rules, and regulations, maintaining high standards of personal and professional integrity.
Promote a high-quality resident experience, especially during first and last impressions.
Respond to resident concerns and requests with a positive, customer-service-driven approach.
Communicate with residents about property events that may disrupt the community; conduct periodic resident inspections and courtesy calls to recent move-ins and move-outs.
Use marketing strategies to attract prospective residents, welcome and show the property to prospects, answer prospect calls, and complete appropriate paperwork.
Work with the leasing team to achieve property goals and ensure leasing techniques are effective and efficient.
Monitor and analyze traffic, conversion ratios, renewal information, and marketing data, and provide current information when requested.
Understand financial goals and operate assets in the owners’ best interests in accordance with the Policies and Procedures Manual.
Maintain accurate community transaction records, including rent rolls, delinquency reports, and move-in and move-out records.
Ensure rents, late fees, and check charges are collected, posted, and deposited promptly.
Maintain the community’s appearance, note and ensure completion of repairs, regularly inspect models and market-ready apartments, and communicate service needs to maintenance.
Update make-ready boards to reflect vacant status and verify their accuracy daily.
Assist the Property Manager with training and motivating onsite staff to achieve operational goals, including new-employee orientation and advising staff on procedures and guidelines.
Perform other duties as assigned.