The Arlow on Kellogg - Assistant Property Manager

Inland Real Estate•Saint Paul, MN

About The Position

The Arlow on Kellogg Apartments in St. Paul, Minnesota, is hiring a full-time Assistant Property Manager. This role helps lead the office team and coordinate leasing and marketing efforts. The Assistant Property Manager guides, trains, and motivates leasing and on-site staff, supports property operations, and works toward community goals. The company offers cross-training to prepare Assistant Property Managers for Property Manager roles and describes growth potential as its portfolio expands. The position also supports resident relations, leasing, financial and transaction records, rent collection, property appearance, and make-ready coordination. The Assistant Property Manager is expected to deliver a high-quality resident experience and operate assets in the owners’ best interests while following company policies and applicable laws.

Requirements

High school diploma or equivalent.
Two to three years of property management experience or other relevant work experience.
Ability to use logical thinking to define problems, gather relevant data, establish facts, draw valid conclusions, and initiate appropriate action.
Ability to interact effectively with prospects, residents, peers, and management.
Obtain Fair Housing certification before interacting with prospects or residents.
Computer skills, including keyboarding, internet searching, math, Microsoft Word, Excel, and Outlook, and community software applications.
Knowledge of OSHA laws and regulations.
Ability to work evenings and weekends.
Present a neat, clean, and professional appearance throughout the workday and whenever at the community.

Nice To Haves

Bachelor’s degree.

Responsibilities

Follow high standards of personal and professional integrity, company policies and procedures, and applicable laws, rules, and regulations.
Promote a high-quality living experience, especially during residents’ first and last impressions.
Respond to resident concerns and requests with a positive, customer-service-focused approach.
Communicate with tenants about property events that may disrupt the community.
Conduct periodic inspections with current residents and courtesy calls with recent move-ins and move-outs.
Use marketing strategies to attract prospective residents, welcome and show the property to prospects, and handle incoming prospect calls and related paperwork.
Work with the leasing team to achieve property goals and ensure leasing techniques are effective and efficient.
Monitor and analyze traffic, conversion ratios, renewal information, and marketing data, and provide current information when requested.
Understand financial goals and operate assets in the owners’ best interests in accordance with the Policies and Procedures Manual.
Maintain accurate records of community transactions, including rent rolls, delinquency reports, and move-ins and move-outs.
Ensure rents, late fees, and check charges are collected, posted, and deposited promptly.
Maintain the appearance of the community and ensure repairs are recorded and completed.
Regularly inspect model and market-ready apartments and communicate service needs to maintenance.
Update make-ready boards with vacant status and verify their accuracy daily.
Assist the Property Manager with training and motivating on-site staff to meet operational goals, including new-employee orientation and instruction on employee procedures and guidelines.
Perform other duties as assigned.