Assistant Property Manager- The Strand

Inland Real Estate•Oviedo, FL

1d•Onsite

About The Position

The Strand Apartments in Oviedo, Florida, is hiring a full-time Assistant Property Manager. This role helps lead and train the leasing team and coordinate leasing and marketing efforts. The Assistant Property Manager supports the Property Manager in achieving operational goals and may be cross-trained for advancement to Property Manager as the portfolio expands. The position combines resident service, leasing and marketing, financial and administrative recordkeeping, property upkeep coordination, and on-site staff training. The Assistant Property Manager is expected to maintain professional standards, comply with applicable laws and company policies, and help provide a high-quality living experience for residents and prospective residents. Inland Residential Real Estate Services, Inc. is a full-service property management firm specializing in multifamily housing nationwide.

Requirements

High school diploma or equivalent required.
Two to three years of property management experience or other relevant work experience.
Ability to apply logical thinking to define problems, gather relevant data, establish facts, draw conclusions, and take appropriate action.
Ability to interact effectively with prospects, residents, peers, and management.
Obtain Fair Housing certification before interacting with prospects or residents.
Competence with personal computers, keyboarding, internet searches, and mathematics.
Proficiency with Microsoft Office Suite, including Word, Excel, and Outlook, and community software applications.
Knowledge of OSHA laws and regulations.
Ability to work evenings and weekends.
Maintain a neat, clean, and professional appearance throughout the workday and whenever present at the community.

Nice To Haves

Bachelor’s degree preferred.

Responsibilities

Uphold personal and professional integrity, follow company policies and procedures, and comply with applicable laws, rules, and regulations.
Help provide residents with a high-quality living experience, particularly at move-in and move-out.
Respond to resident concerns and requests with a positive, customer-service-oriented approach.
Communicate with tenants about property events that may disrupt the community.
Conduct periodic inspections with current residents and courtesy calls with recent move-ins and move-outs.
Use marketing strategies to attract prospective residents; welcome prospects and show them the property.
Handle incoming calls from prospective residents and complete appropriate paperwork.
Work with the leasing team to achieve property goals and ensure leasing techniques are effective and efficient.
Monitor and analyze traffic, conversion ratios, renewal information, and marketing data, and provide current information when requested.
Understand financial goals and operate assets in owners’ best interests in accordance with company policies and procedures.
Maintain accurate records of community transactions, including rent rolls, delinquency reports, and move-ins and move-outs.
Ensure rents, late fees, and check charges are collected, posted, and deposited in a timely manner.
Maintain the community’s appearance and ensure repairs are noted and completed.
Regularly walk models and market-ready apartments and communicate service needs to maintenance.
Update make-ready boards with vacant status and verify their accuracy daily.
Assist the Property Manager with training and motivating on-site staff, including new-employee orientation and guidance on employee procedures and guidelines.
Perform other duties as assigned.