The Arlow on Kellogg - Assistant Property Manager

The Inland Real Estate Group of Companies•Saint Paul, MN

4d•$50,000 - $55,000•Onsite

About The Position

The Assistant Property Manager at The Arlow on Kellogg Apartments in St. Paul, Minnesota, supports the Property Manager and leads the office team’s leasing and marketing efforts. The role includes training and guiding leasing staff, supporting community operations, and preparing for potential cross-training as a Property Manager. It is a full-time position with an annual base salary range of $50,000–$55,000. The Assistant Property Manager works to provide a high-quality resident experience, responds to resident concerns, supports leasing and marketing, maintains accurate community records, and helps ensure financial and operational goals are met. The role also assists with staff training and motivation, property appearance, and coordination of repair and make-ready needs. Evening and weekend work is required. The employer is Inland Residential Real Estate Services, Inc., a professional property management firm specializing in multifamily housing. The company describes its communities as offering updated appliances and finishes, along with clubhouses and shared amenities such as community rooms, pools, and gathering areas.

Requirements

High school diploma or equivalent required.
Two to three years of experience in property management or other relevant work experience.
Ability to apply logical thinking to define problems, collect relevant data, establish facts, draw valid conclusions, and take appropriate action.
Ability to interact efficiently with prospects, residents, peers, and management.
Obtain Fair Housing certification before interacting with prospects or residents.
Competence with personal computers, keyboards, internet searches, math, Microsoft Office Suite (including Word, Excel, and Outlook), and community software applications.
Knowledge of OSHA laws and regulations.
Ability to work evenings and weekends.
Maintain a neat, clean, and professional appearance throughout the workday and whenever present at the community.

Nice To Haves

Bachelor’s degree preferred.

Responsibilities

Adhere to company policies and procedures and comply with applicable laws, government rules, and regulations while demonstrating personal and professional integrity.
Promote a high-quality living experience, particularly in residents’ first and last impressions of the community.
Handle resident concerns and requests with a positive, customer-service-driven approach.
Communicate with tenants about property events that may disrupt the community; conduct periodic resident inspections and courtesy calls with recent move-ins and move-outs.
Use marketing strategies to attract prospective residents, welcome and show the property to prospects, handle incoming calls, and complete appropriate paperwork.
Work with the leasing team to achieve property goals and ensure leasing techniques are effective and efficient.
Monitor and analyze traffic, conversion ratios, renewal information, and marketing data, and provide current information when requested.
Understand financial goals and operate assets in owners’ best interests in accordance with the Policies and Procedures Manual.
Maintain accurate records of community transactions, including rent rolls, delinquency reports, and move-ins and move-outs.
Ensure rents, late fees, and check charges are collected, posted, and deposited in a timely manner.
Maintain the community’s appearance, note and follow through on repairs, regularly walk models and market-ready apartments, and communicate service needs to maintenance.
Update make-ready boards to reflect vacant status and verify their accuracy daily.
Assist the Property Manager with training and motivating on-site staff to achieve property operational goals, including new employee orientation and guidance on procedures and guidelines.
Perform other duties as assigned.