Assistant Property Manager

Brookfield Properties•Washington, DC

11d•$23 - $33•Onsite

About The Position

The Assistant Property Manager assists the Property Manager with the general administration and daily operations of an apartment community. The role is cross-trained on Property Manager functions and acts in that capacity when the Property Manager is absent. It helps maintain the physical asset and property performance to achieve the highest possible net operating income, while monitoring regulatory compliance and adherence to company policies and procedures. The position supports effective use of on-site property management software, including training new and existing associates. It helps ensure efficient property operations in accordance with Loss Prevention and Corporate Office policies, including during understaffed periods, and responds to emergencies by contacting appropriate agencies or Regional Managers as needed. Duties may also include preparing purchase orders, processing vendor invoices, submitting documentation to the Corporate Office, and following up on payment inquiries. The Assistant Property Manager maintains knowledge of maintenance programs and helps ensure efficient building systems, preventive maintenance, housekeeping, and responses to resident maintenance requests. The role prepares, distributes, and follows up on service orders and ensures residents are notified of delays and that requests are completed. The role supports leasing and lease renewals in accordance with company and Fair Housing policies. It meets with prospective residents, determines housing needs and eligibility, shows apartments and amenities, quotes established rates and promotions, follows up with prospects, and collects application, deposit, and rental funds. It conducts move-in, move-out, market-readiness, and possibly interim apartment inspections. The position also collects and verifies rent, accounts for discrepancies, deposits checks, reports information to the Corporate Office, follows up on delinquent rent, and initiates eviction procedures when necessary.

Requirements

High School Diploma or GED.
1–2 years of experience in Leasing, Bookkeeping, or Operations.
Knowledge of fair housing laws, property management, and Microsoft Office.
A valid driver’s license may be required depending on the needs of the property.

Nice To Haves

Associate Degree in Property Management or Accounting/Bookkeeping.
Knowledge of affordable housing programs and Yardi.
Customer service, follow-through, and personal accountability.

Responsibilities

Assist the Property Manager with general property administration and daily apartment-community operations.
Act as Property Manager in the manager’s absence after cross-training on the manager’s functions.
Help maintain the property’s physical asset and performance to achieve the highest possible net operating income.
Monitor regulatory compliance and adherence to company policies and procedures.
Support timely input and full utilization of on-site property management software, and assist with associate training.
Help manage efficient property operations consistent with Loss Prevention and Corporate Office policies and procedures, including during understaffed periods.
Respond to emergencies and contact appropriate agencies or Regional Managers as necessary.
Prepare purchase orders, code and process vendor invoices, send documentation to the Corporate Office, and follow up on vendor payment inquiries as needed.
Maintain knowledge of maintenance programs and support the efficient operation of building systems, preventive maintenance, housekeeping, and resident maintenance responses.
Prepare service orders, distribute them to appropriate associates, follow up on requests, notify residents of delays, and ensure service requests are completed.
Perform leasing and lease-renewal functions in accordance with company and Fair Housing policies and procedures.
Meet with prospective residents, determine their housing needs and eligibility, show apartments and amenities, quote rental rates and promotions, and follow up on their rental status.
Collect funds related to applications, security deposits, and rentals.
Conduct move-in and move-out inspections to determine applicable damage charges, inspect apartments for market readiness, and possibly conduct interim inspections.
Collect and verify rent, account for discrepancies, deposit rent checks, send verification information to the Corporate Office, follow up on delinquent rent, and initiate eviction procedures as necessary.