Assistant Property Manager
About The Position
At Mission Rock Residential, the Assistant Property Manager assists with maintaining compliance and supporting successful day-to-day operations across all aspects of property management, under the direction of the Property Manager. The role involves regular communication with residents to support timely rent payment and compliance with lease agreements. The Assistant Property Manager provides customer service to residents and prospects, explains policies and procedures, reviews resident files and accounting records, follows up on unpaid or late fees, implements collection procedures for delinquent balances, and enforces lease terms. The role also includes touring the community, amenities, and vacant apartments with prospects and maintaining current knowledge of apartment specifications, vacancies, notices, and rental rates.
Requirements
- At least 1–2 years of onsite experience as a Leasing Consultant.
- Competence with personal computers, keyboarding, internet searches, and math.
- Competence with Microsoft Office, including Word, Excel, and Outlook.
- Thorough understanding and application of Fair Housing laws.
- Must be authorized to work for any employer in the United States; the company is unable to sponsor or take over sponsorship of an employment visa.
Responsibilities
- Maintain a high level of customer service and online presence to obtain satisfactory resident and prospect survey and review scores.
- Understand and explain screening qualifications, application criteria, lease paperwork, rent collection, and move-in and move-out procedures to existing and prospective residents.
- Review resident files and accounting records to identify unpaid balances and late fees.
- Communicate with residents about outstanding balances and implement procedures for collecting delinquent balances.
- Enforce lease agreements.
- Tour the community, amenities, and vacant apartments with prospects.
- Maintain current knowledge of apartment specifications, vacancies, notices, and rental rates.
- Assist in maintaining compliance and successful day-to-day property management operations under the direction of the Property Manager.
Benefits
- Bonus opportunity, depending on position eligibility.
- Generous paid time off, including 13 paid holidays, a Floating Holiday, a Volunteer Day, accrued sick time, and 15 days (120 hours) of vacation in the first year.
- Housing discount program, based on availability and prior ownership group approval.
- 401(k) retirement plan with company match.
- Medical, dental, and vision coverage.
- Health Savings Account with employer contribution and Flexible Spending Account options.
- Employer-sponsored short-term and long-term disability coverage.
- Company-paid life insurance.
- Optional critical illness, hospital indemnity, and accident insurance.
- Employee Assistance Program (EAP).
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
