Assistant Property Manager - Garland, TX

Trinity Property Consultants•Dallas, TX

2d•$28 - $32

About The Position

Trinity Property Consultants is hiring an Assistant Property Manager in Garland, Texas, to support the property’s daily operations and financial performance. Working closely with the Property Manager, the role supports an exceptional resident experience, operational excellence, leasing, collections, and administrative functions. It is suited to a detail-oriented, customer-focused professional seeking continued growth in multifamily property management. Compensation is $28 to $32 per hour, based on experience, with opportunities for bonuses. The stated schedule is Monday through Friday, 9 a.m. to 6 p.m.; availability for nights, weekends, and holidays is also required as needed. Occasional travel for company events or meetings and participation in team, regional, or company activities are expected. The position includes regular sitting, standing, walking, and use of hands and arms; occasional climbing; extended computer or telephone use; and lifting up to 25 pounds independently and occasionally up to 50 pounds with assistance. The employee must be able to respond promptly to visual and auditory alarms and work indoors and outdoors in varying weather conditions. Trinity Property Consultants describes itself as a multifamily industry leader for over 25 years and an equal opportunity employer committed to an inclusive, respectful workplace. Duties may change at the company’s discretion.

Requirements

At least 2 years of experience in multifamily residential property management.
High school diploma or equivalent.
Knowledge of Fair Housing laws and regulations.
Intermediate proficiency with Microsoft Word, Excel, Outlook, and Teams, as well as SharePoint and ADP.
Strong commitment to delivering a positive resident experience.
Strong leasing, sales, and collection capabilities.
Attention to detail and strong time management and prioritization skills.
Professional written and verbal communication skills.
Availability for nights, weekends, and holidays as needed.
Ability to travel occasionally for company events or meetings.
Ability to sit, stand, walk, use hands and arms, and occasionally climb; extended computer or telephone use is required.
Ability to lift up to 25 pounds independently and occasionally up to 50 pounds with assistance.
Ability to respond promptly to visual and auditory alarms and work indoors and outdoors in varying weather conditions.

Nice To Haves

Industry certifications such as CAM, CPM, RMP, or CMCA.
Experience with Yardi, Entrata, Celeri, EliseAI, or Asana.

Responsibilities

Receive, process, and post rent payments in accordance with company standards.
Assist with collections, including past-due balances and former resident accounts.
Maintain account records and financial transactions, including NSF checks, rent allowances, concessions, rent increases, and management-approved debits and credits.
Maintain complete and accurate resident files and ensure documentation meets company standards.
Assist with market surveys and competitive analysis.
Show apartments, lease to prospective residents, and assist with move-ins.
Process rental applications, renewals, and move-out documentation.
Conduct move-in inspections, move-out inspections, and assist with deposit accounting.
Perform regular property and vacant-unit inspections.
Partner with Maintenance and vendors to support prompt, high-quality service resolution and operational performance.
Process maintenance work orders promptly and accurately.
Provide superior customer service to residents and resolve resident concerns professionally, escalating issues as appropriate.
Support the Property Manager with daily operations and assigned special projects.
Maintain accurate unit availability.
Provide phone and administrative support as needed.
Follow company operating procedures, policies, and compliance standards.
Participate in team functions and regional or company activities.

Benefits

Medical coverage, including a company-paid individual PPO-HSA plan with a $1,200 annual employer contribution; HMO options for California residents.
Dental and vision premiums fully covered for employees; dependent coverage available at additional cost.
401(k) matching up to 2% of salary.
Up to $25,000 in life insurance and AD&D, plus short- and long-term disability when enrolled in a medical plan.
11 paid holidays.
Two to four weeks of vacation based on tenure.
Paid sick time.
$1,000 referral bonuses for eligible hires.
Up to 16 hours of annual volunteer time: 8 hours for personal volunteer activities and 8 hours for company-sponsored events.
Professional development.
Tuition reimbursement.
Employee discounts.