Assistant Property Manager - Garland, TX

Trinity Property Consultants•Dallas, TX

About The Position

Trinity Property Consultants is hiring an Assistant Property Manager in Garland, Texas, to support the property’s daily operations and financial performance. Working closely with the Property Manager, this role helps deliver a strong resident experience and maintain operational excellence while supporting leasing, collections, and administrative functions. The position pays $28 to $32 per hour based on experience, with opportunities for bonuses. The regular schedule is Monday through Friday, 9 a.m. to 6 p.m.; availability for nights, weekends, and holidays is required as needed, along with occasional travel for company events or meetings. The role includes processing rent payments and account transactions, assisting with collections, maintaining accurate resident files, leasing apartments, processing applications and renewals, coordinating move-in and move-out activities, and conducting property and unit inspections. The Assistant Property Manager works with maintenance staff and vendors to resolve service needs, responds professionally to resident concerns, provides administrative support, and follows company procedures and compliance standards. Trinity Property Consultants describes itself as a multifamily industry leader for more than 25 years, managing properties for a nationally ranked NMHC apartment owner. The company emphasizes innovation, teamwork, excellence, empowerment, and an inclusive workplace. Benefits include medical, dental and vision coverage; a 401(k) match; life and disability insurance; paid holidays, vacation and sick time; referral bonuses; volunteer time off; professional development; tuition reimbursement; and employee discounts.

Requirements

At least 2 years of experience in multifamily residential property management.
High school diploma or equivalent.
Knowledge of Fair Housing laws and regulations.
Intermediate skills in Microsoft Word, Excel, Outlook, Teams, SharePoint, and ADP.
Strong commitment to a positive resident experience.
Strong leasing, sales, and collections capabilities.
Attention to detail, time management, organization, and prioritization skills.
Professional written and verbal communication skills.
Availability for nights, weekends, and holidays as needed.
Ability to travel occasionally for company events or meetings and participate in team and company activities.
Regular sitting, standing, walking, and use of hands and arms; occasional climbing.
Ability to use computers or telephones for extended periods.
Ability to lift up to 25 pounds independently and occasionally up to 50 pounds with assistance.
Ability to respond promptly to visual and auditory alarms and work indoors and outdoors in varied weather conditions.

Nice To Haves

Industry certifications such as CAM, CPM, RMP, or CMCA.
Experience with Yardi, Entrata, Celeri, EliseAI, and Asana.

Responsibilities

Receive, process, and post rent payments in accordance with company standards.
Assist with collections, including past-due balances and former resident accounts.
Maintain records of accounts and financial transactions, including NSF checks, rent allowances, concessions, rent increases, and approved debits and credits.
Maintain complete and accurate resident files and documentation.
Assist with market surveys and competitive analysis.
Show and lease apartments and assist with resident move-ins.
Process rental applications, renewals, and move-out documentation.
Conduct move-in inspections, move-out inspections, and regular property and vacant-unit inspections; assist with deposit accounting.
Partner with Maintenance and vendors to support prompt, high-quality service resolution and property operations.
Process maintenance work orders promptly and accurately.
Provide customer service to residents and resolve concerns professionally, escalating issues as appropriate.
Support the Property Manager with daily operations and assigned special projects.
Maintain accurate unit availability and provide phone and administrative support as needed.
Follow Trinity operating procedures, policies, and compliance standards.
Participate in team functions and regional or company activities.

Benefits

Medical coverage, including a company-paid individual PPO-HSA plan with a $1,200 annual employer contribution; HMO options for California residents.
Dental and vision premiums fully covered for employees; dependent coverage is available at additional cost.
401(k) matching up to 2% of salary.
Up to $25,000 in life insurance and AD&D, and short- and long-term disability when enrolled in a medical plan.
11 paid holidays, 2–4 weeks of vacation based on tenure, and paid sick time.
$1,000 referral bonuses for eligible hires.
Up to 16 hours of annual volunteer time off: 8 hours for personal volunteer activities and 8 hours for company-sponsored events.
Professional development.
Tuition reimbursement.
Employee discounts.