Maintenance Manager - Garland, TX

Trinity Property Consultants•Dallas, TX

About The Position

The Maintenance Manager maintains the physical integrity of the property, delivers excellent service to residents, and supports day-to-day operations. The role includes mentoring and supporting maintenance team members to build skills, promote safety, and strengthen team performance. The position is in Garland, Texas, with compensation of $28 to $32 per hour based on experience, plus opportunities for bonuses. The regular schedule is Monday through Friday, 8:30 a.m. to 5:30 p.m., with shared on-call rotations. Availability for nights, weekends, and holidays is required as needed, along with occasional travel for company events or meetings and participation in team, regional, or company activities. The manager oversees major building systems and maintenance operations, including budgets, scheduling, vendors, projects, troubleshooting, diagnostics, and repairs across multiple trades. The role also supports resident service, work orders, emergencies, unit turns, preventive maintenance, inspections, documentation, inventory, regulatory compliance, safety, and quality control. The manager leads and develops maintenance team members and helps ensure work and property appearance meet company standards. The position requires at least eight years of maintenance experience, preferably in multifamily or hospitality, including at least two years in a lead, senior technician, or supervisory-support role. Advanced general trade knowledge across multiple areas, intermediate computer skills, EPA Universal and CPO certifications, and a high school diploma or equivalent (preferred) are specified. Physical requirements include sitting, standing, walking, using hands and arms, occasional climbing, extended computer or telephone use, lifting up to 50 pounds independently, responding to visual and auditory alarms, and working indoors and outdoors in varied weather conditions.

Requirements

At least 8 years of maintenance experience; multifamily or hospitality experience preferred.
At least 2 years in a lead, senior technician, or supervisory-support role.
Advanced general trade knowledge and proficiency across multiple areas, such as HVAC, electrical, plumbing, carpentry, appliance repair, and general building systems.
EPA Universal certification required.
CPO certification required.
Intermediate computer skills required.
Strong communication and emotional intelligence to lead, coach, and empower others.
Strong customer-service orientation and commitment to a high-quality, personalized resident experience.
Strong organization and time-management skills, including prioritizing tasks, maintaining documentation, and supporting efficient daily operations.
High school diploma or equivalent preferred.
Must be able to lift up to 50 pounds independently, respond promptly to visual and auditory alarms, and work indoors and outdoors in varied weather conditions.
Availability for nights, weekends, and holidays as needed; occasional travel for company events or meetings.

Nice To Haves

Maintenance experience in the multifamily or hospitality industry.
High school diploma or equivalent.

Responsibilities

Oversee major building systems and manage maintenance budgeting, scheduling, vendors, and projects.
Troubleshoot, diagnose, and repair HVAC, electrical, plumbing, appliances, carpentry, and other building systems.
Organize, maintain, and use provided supplies cost-effectively.
Support timely completion of work orders, emergencies, and unit turns; handle on-call service requests and emergency calls as needed.
Provide professional, customer-focused service to residents and help resolve escalated service concerns.
Manage, develop, mentor, and train maintenance team members; maintain workflow and team accountability.
Perform preventive maintenance tasks and unit inspections as needed.
Maintain accurate, organized maintenance documentation and inventory of basic personal tools needed for tasks.
Support quality control across work orders, unit turns, and building upkeep.
Ensure regulatory compliance and oversee property upkeep in accordance with operational, safety, and compliance expectations.
Monitor maintenance work to ensure it follows safety rules, regulatory guidelines, and company standards.
Uphold company appearance standards and reinforce safety protocols and resident confidence.
Participate in on-call rotations and be available for nights, weekends, holidays, occasional travel, and team or company activities as needed.

Benefits

Medical coverage, including a company-paid individual PPO-HSA plan with a $1,200 annual employer contribution; HMO options for California residents.
Dental and vision premiums fully covered for employees; dependent coverage available at additional cost.
401(k) with company match of employee contributions up to 2% of salary.
Up to $25,000 in life insurance and AD&D, and short- and long-term disability when enrolled in a medical plan.
11 paid holidays, 2–4 weeks of vacation based on tenure, and paid sick time.
$1,000 referral bonuses for eligible hires.
Up to 16 hours of paid volunteer time annually: 8 hours for personal volunteer activities and 8 hours for company-sponsored events.
Professional development.
Tuition reimbursement.
Employee discounts.
Opportunities for bonuses.