Assistant Property Manager

Morgan Properties•Temple Hills, MD

13d•$24 - $30

About The Position

Morgan Properties is seeking a reliable and ambitious Assistant Property Manager to support the daily operations of a property under the guidance of the Property Manager. The role supports leasing, collections, resident services, maintenance oversight, vendor relations, and office staff coordination while helping uphold property standards and provide strong service to residents and staff. The Assistant Property Manager handles resident accounts and records, apartment rentals, move-ins, resident insurance, lease renewals, security deposit refunds, and resident concerns. The role also assists with delinquency follow-up and eviction proceedings, reporting, payment and purchase order processing, staff training, vendor invoicing, and lease compliance. The position requires adherence to federal and state Fair Housing Laws and company policies. The role requires an associate degree or equivalent education and experience, or two to three years of related experience and/or training. Prior property management experience or managerial experience in sales or customer service is expected. A valid driver’s license, good driving record, and auto insurance may be required for travel between properties.

Requirements

Associate degree (A.S. or A.A.) from a two-year college or university, or two to three years of related experience and/or training, or an equivalent combination of education and experience.
Prior property management experience or managerial experience in a sales or customer service role.
Strong interpersonal and communication skills for effective interaction with residents and office staff.
Strong analytical and problem-solving skills.
Detail-oriented, with the ability to maintain accurate records and manage multiple tasks simultaneously.
A valid driver’s license, good driving record, and auto insurance may be required for travel between properties.

Responsibilities

Address delinquent accounts, initiate eviction processes, file necessary documents, and attend court hearings if required.
Follow up on delinquencies and help ensure timely collection of payments.
Handle apartment rentals, move-ins, resident insurance, and lease renewals as needed.
Assist with scheduling appointments for prospective residents and current residents.
Maintain accurate resident records, including account setup, lease dates, charges, and credits.
Process security deposit refunds and support positive resident relations.
Record resident correspondence and assist in validating rental eligibility.
Promote resident retention programs and promptly address resident concerns.
Provide support in the Property Manager’s absence and assist with managerial duties as directed.
Help create monthly reports covering renewals, rents, leasing, resident retention, and maintenance.
Train and coach office staff as directed by the Property Manager.
Attend staff meetings and take minutes when necessary.
Assist with collecting and processing payments and purchase orders.
Assist with requested property work and ensure its completion.
Build and maintain vendor relationships, ensure proper invoicing, and handle vendor statements.
Oversee lease and renewal processes for accuracy and compliance with policies.
Maintain renewal records and assist with leasing marketing and follow-up.
Comply with federal and state Fair Housing Laws, company policies, and other applicable legal and regulatory requirements.

Benefits

20% rent discount
$100 new lease commissions
Property staff shared renewal commissions, paid monthly
$300 Morgan Essentials, paid quarterly
Employee referral program offering up to $750 per referral
Education and tuition reimbursement program
Medical, dental, vision, life/AD&D, and long- and short-term disability insurance
401(k) retirement plan with company match
Paid time off, including 10 holidays per year and sick leave
Employee Assistance Program
Additional employee discounts on various services