Assistant Property Manager

COVE PROPERTY•Jacksonville, NC

About The Position

The Assistant Property Manager helps ensure the property operates efficiently, remains in good physical condition, and maintains stable fiscal operations. The role supports coordinated staff performance, compliance with federal, state, and local regulations, and excellent customer service for residents and prospects. The position reports to the Property Manager and manages the Service Manager, Leasing Consultant, Service Technician, and Porter. The role oversees community marketing and leasing, resident retention, financial operations, property inspections, administrative reporting, and staff hiring, training, and supervision. It also supports budget preparation and ensures staff and property operations comply with applicable regulations and company policies.

Requirements

At least 2 years of experience in the property management industry.
A track record of success building, developing, and maintaining high-performing teams.
Strong financial skills, including experience managing budgets and financial reports.
Outstanding communication skills.

Nice To Haves

Bachelor's degree preferred.
Proficiency with Microsoft Excel and Yardi is a plus.

Responsibilities

Direct community marketing and ensure the property has curb appeal.
Understand local competition, price accordingly, and market the community's distinguishing features.
Oversee apartment leasing and ensure applicable forms are completed and signed.
Countersign prospect leases promptly and verify that lease information is accurate.
Review renewals and rent decisions.
Ensure residents have a clean, safe, and well-maintained community.
Address maintenance requests promptly, keep residents informed of progress, and communicate unavoidable delays.
Maintain records of community financial transactions.
Approve expenditures and invoice payments.
Supervise outside contractors working on the community.
Maintain accurate payroll records and follow payroll policies and cutoff dates.
Assist with preparation of the annual budget and operate within the established budget.
Continually inspect the property and improvements, record deficiencies, and take necessary action within budget allocations.
Maintain courteous and ongoing communication with employees, residents, prospects, and vendors.
Immediately report accidents and emergencies to corporate and prepare required reports.
Prepare management reports on time when required.
Hire and train staff for the smooth operation of the portfolio.
Supervise and train staff to ensure full compliance with fair housing regulations.
Oversee staff to ensure timely, quality unit turns.
Supervise and coach employees in accordance with company philosophy and applicable federal, state, and local guidelines.
Follow company policies outlined in Cove's handbook.
Establish schedules and assign personnel for routine maintenance and coverage.