Assistant Property Manager

Cantor Fitzgerald•San Jose, CA

About The Position

The Assistant Property Manager supports the day-to-day administration and implementation of policies, procedures, and programs to maintain a well-managed property. The role emphasizes responding positively to tenant concerns and needs while helping increase property value in alignment with the Owner’s goals and objectives. The Property Manager and/or Senior Property Manager assigns action areas according to the needs of the property. The position may involve maintenance coordination, tenant relations, vendor oversight, budgeting and planning, lease administration, leasing activities, and financial management. The role also handles tenant requests and work-order dispatch, and participates in meetings and training activities as designated by management. Working conditions are described as normal, without disagreeable elements.

Requirements

  • Bachelor’s degree or equivalent work experience.
  • At least 2 years of previous property or facilities management experience.
  • Experience in and working knowledge of business/office administration.
  • Ability to handle general property administration in the Property Manager’s absence or when otherwise called upon.
  • Strong written and verbal communication skills, including the ability to produce effective, professional communications and other materials.
  • Computer proficiency and strong knowledge of MS Word, Excel, and PowerPoint.
  • Ability to learn new and business-specific software programs as needed.
  • A valid real estate license is required in states where the work is performed.

Responsibilities

  • Coordinate maintenance programs relating to the interior and exterior condition and appearance of the assigned property, as needed.
  • Respond promptly and positively to tenant requests, maintain ongoing contact, assess tenant needs, and help ensure problems are resolved promptly and to the mutual benefit of tenants and the properties.
  • Participate in selecting contract services, negotiating vendor service agreements, and monitoring vendor performance for compliance with established standards, as needed.
  • Participate in developing and administering the property’s strategic plan and budget, and carry out activities within the approved business plan and budget under the Property Manager’s direction.
  • Assist with collecting, analyzing, and reporting data needed to assess property-management objectives accurately and currently.
  • Administer tenant leases to ensure compliance with lease provisions; participate in determining escalations, collecting rent on time, and leasing available space.
  • Participate in the properties’ day-to-day financial management, including accounts receivable, collections, current accounts payable, taking advantage of discounts where possible, and maintaining accurate and timely financial records and files.
  • Handle tenant requests and dispatch work orders.
  • Participate in meetings and training activities designated by the Property Manager and/or higher-level management.
  • Perform other duties as assigned.

Benefits

  • Industry-leading parental leave policy, up to 16 weeks.
  • Generous healthcare.
  • Bright Horizons back-up care program.
  • Generous paid time off.
  • Education reimbursement.
  • Referral program.
  • Opportunities to network and connect.
  • May be eligible for discretionary bonuses and other short- and long-term incentives, such as deferred cash or equity.
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