ASSISTANT PROPERTY MANAGER

Gene B. Glick Company, Inc.•Savannah, GA

20d

About The Position

Glick is seeking an Assistant Property Manager for its 94-unit Woods of Savannah apartment community. The role assists the Property Manager in generating satisfactory cash flow, maintaining the property in accordance with Company standards, ensuring customer satisfaction, and managing the property when the Property Manager is absent. The position includes resident and prospective-resident communications, leasing and occupancy support, eligibility certification, rent collection assistance, issue resolution, and accurate recordkeeping. Activities must comply with HUD regulations, Fair Housing requirements, and Company procedures.

Requirements

High school diploma or an equivalent combination of education, training, or experience.
Detail-oriented and organized.
Valid driver’s license in the state of residence, which must be maintained.
Able to work a varied schedule, including weekends.
Willing to travel for training and meetings.
Effective verbal and written communication skills.
Able to read and comprehend English.

Nice To Haves

Property Management experience is preferred.
Fluency in Spanish is a plus.

Responsibilities

Promptly answer telephone and email inquiries from residents and prospective residents.
Follow up with prospective residents by email to seek appointments to tour the community.
Assist with move-ins, move-outs, certifications, and renewals.
Greet prospective residents and tour model or vacant apartments, explaining apartment features, amenities, occupancy terms, and local-area information.
Close leasing sales and obtain a holding deposit, when applicable, and an application for an apartment or waiting list.
Follow up promptly with prospective residents who have not leased to continue the sales process and secure the lease.
Determine and certify prospective-resident eligibility in accordance with government regulations and Company procedures.
Assist with marketing surveys.
Pursue and collect rent payments and assist with delinquencies and court filings.
Investigate complaints, disturbances, and violations, and resolve problems in accordance with management rules and regulations.
Prepare, submit, and maintain accurate records, reports, and documents.
Protect the confidentiality of resident-file data, including income, credit reports, and assets.
Provide information and reports in coordination with other departments as needed.
Conduct activities in accordance with HUD regulations and Fair Housing requirements.
Assist the Property Manager in managing the property in the Property Manager’s absence.