Assistant Property Manager, Multifamily (Floating)

Cushman & Wakefield • Houston, TX

20d • $21 - $25

About The Position

The Assistant Property Manager helps maintain multifamily communities to a market-ready standard and ensures a high level of service. The role supports the Property Manager with community operations, resident and prospect service, financial management, leasing and marketing, and the supervision and development of the on-site team. This floating position requires travel between properties and work in a professional office environment.

Requirements

• High school diploma, GED, technical school, or vocational school required.
• At least 3 years of property management experience.
• At least 1 year of management experience.
• Effective communication and customer service skills.
• Computer literacy, including Microsoft Office Suite and internet navigation.
• General office, bookkeeping, and sales skills.
• Excellent oral and written communication skills.
• Ability to manage a team and supervise day-to-day operations.
• Ability to travel up to 25% of the time.
• Ability to stand and walk for extended or continuous periods, use stairs, ladders, or step stools, and exert up to 25 pounds occasionally or frequently and up to 10 pounds constantly.

Nice To Haves

• Bachelor’s degree preferred.

Responsibilities

• Help ensure the smooth operation of the community in a fast-paced environment.
• Assist the Property Manager with overall operations, including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, and audits.
• Support superior customer service and communication with residents and prospects to improve satisfaction, renewals, revenue, reputation, and profitability.
• Complete lease and renewal paperwork in accordance with company standards.
• Track and evaluate advertising and client traffic.
• Maintain and model the Cushman & Wakefield mission and standards.
• Support day-to-day operations of the on-site team and ensure company policies and procedures are followed.
• Help maintain an effective on-site staff through interviewing, hiring, and coaching.
• Maintain residents’ files in accordance with company standards.
• Promote a positive resident living environment through prompt conflict resolution and consistent follow-up.
• Manage and maintain community budgets and finances.
• Work with leasing staff to meet leasing and marketing goals.
• Identify leasing opportunities and set goals to improve staff performance.
• Perform other related duties as required or assigned.

Benefits

• 120 hours of paid time off annually, prorated upon hire.
• 40 hours of sick time annually, prorated upon hire.
• Two volunteer days annually.
• 12 or more company holidays annually.
• Paid parental leave.
• Medical, dental, vision, and life insurance, plus supplementary benefit options including pet insurance and pre-tax spending accounts.
• Early access to pay.
• Company discounts with major retailers and service providers.
• Personal and professional development resources, including LinkedIn Learning.
• Employee Assistance Program and counseling services.
• Eligible employees may enroll in flexible spending accounts, health savings accounts, retirement savings plans, and disability insurance programs.
• Paid and unpaid time away from work.
• Competitive pay.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED