Assistant Property Manager, Multifamily (Floating)

Cushman & Wakefield•Frisco, TX
•$21 - $25•Onsite

About The Position

The Assistant Property Manager helps maintain multifamily communities to a market-ready standard and supports a high level of service. The role assists the Property Manager with overall property operations and helps build and motivate a high-performing on-site team to maximize property performance. The position works across community operations, resident and prospect service, leasing and marketing, staff supervision, and property finances. It operates in a professional office environment and involves travel between properties, including outdoor travel in varying weather conditions.

Requirements

  • At least 3 years of property management experience.
  • At least 1 year of management experience.
  • High school diploma, GED, technical school, or vocational school required.
  • Effective communication and customer service skills.
  • Computer literacy, including Microsoft Office Suite and internet navigation.
  • General office, bookkeeping, and sales skills.
  • Excellent oral and written communication skills.
  • Ability to manage a team.
  • Ability to travel up to 25% of the time.
  • Ability to meet the listed physical demands, including standing or walking for extended periods, using stairs or ladders, operating office machinery, and lifting, carrying, pushing, pulling, or moving objects within the stated force limits.

Nice To Haves

  • Bachelor’s degree preferred.

Responsibilities

  • Help ensure the smooth operation of the community in a fast-paced environment.
  • Assist the Property Manager with maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, and audits.
  • Provide customer service and communication to residents and prospects to support satisfaction, renewals, revenue, reputation, and profitability.
  • Complete lease and renewal paperwork in accordance with company standards.
  • Track and evaluate advertising and client traffic.
  • Maintain and model the Cushman & Wakefield mission.
  • Assist with day-to-day operations of the on-site team and ensure company policies and procedures are followed.
  • Interview, hire, and coach staff as needed; set goals and work to improve staff performance.
  • Maintain residents' files in accordance with company standards.
  • Support a positive community environment through prompt conflict resolution and consistent follow-up.
  • Manage and maintain community budgets and finances.
  • Work with leasing staff to meet leasing and marketing goals.
  • Perform other related duties as required or assigned.

Benefits

  • 120 hours of paid time off annually, prorated upon hire.
  • 40 hours of sick time annually, prorated upon hire.
  • Two volunteer days annually.
  • 12 or more company holidays annually.
  • Paid parental leave.
  • Medical, dental, vision, and life insurance, with supplementary benefit options including pet insurance and pre-tax spending accounts.
  • Early access to pay.
  • Company discounts program.
  • Personal and professional development resources, including LinkedIn Learning.
  • Employee Assistance Program and counseling services.
  • Eligible employees may enroll in health savings accounts, retirement savings plans, and disability insurance programs, and may have access to paid and unpaid time away from work.
  • Competitive pay.
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