Assistant Property Manager, Multifamily (Floating)

Cushman & Wakefield•Frisco, TX

5d•Onsite

About The Position

The Assistant Property Manager is responsible for maintaining multifamily communities to a market-ready standard and delivering a high level of service. The role supports the Property Manager in the overall operations and financial performance of the property, while helping build and motivate high-performing teams. This is a floating position that requires travel between properties. The Assistant Property Manager supports property operations, resident and prospect communications, leasing and marketing goals, team supervision, staff development, budgeting, and financial administration. The role also helps ensure company policies and procedures are followed and maintains resident files and lease paperwork according to company standards.

Requirements

High School Diploma, GED, or Technical or Vocational school required.
At least 3 years of property management experience.
At least 1 year of management experience.
Effective communication and customer service skills.
Computer literacy, including Microsoft Office Suite and internet navigation.
General office, bookkeeping, and sales skills.
Excellent oral and written communication skills.
Ability to supervise and manage a team.
Ability to travel up to 25% of the time.
Ability to stand and walk for extended or continuous periods, use stairs, ladders, or step stools, and exert up to 25 pounds occasionally or frequently, or up to 10 pounds constantly.

Nice To Haves

Bachelor’s degree preferred.

Responsibilities

Help ensure smooth community operations in a fast-paced environment.
Assist the Property Manager with maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, and audits.
Help provide superior customer service and communication to residents and prospects to improve satisfaction, renewals, revenue, reputation, and profitability.
Complete lease and renewal paperwork in accordance with company standards.
Track and evaluate advertising and client traffic.
Model and maintain the Cushman & Wakefield mission and standards.
Assist with day-to-day operations of the on-site team and ensure company policies and procedures are followed.
Interview, hire, and coach staff as needed to maintain an effective on-site team.
Maintain residents’ files in accordance with company standards.
Promote a positive living environment through prompt conflict resolution and consistent follow-up.
Manage and maintain community budgets and finances.
Work with leasing staff to meet leasing and marketing goals.
Identify leasing opportunities and set goals to improve staff performance.
Perform other related duties as required or assigned.

Benefits

120 hours of paid time off annually, prorated upon hire.
40 hours of sick time annually, prorated upon hire.
Two volunteer days annually.
12 or more company holidays annually.
Paid parental leave.
Medical, dental, vision, and life insurance, with supplementary benefit options including pet insurance and pre-tax spending accounts.
Early access to pay.
Company discounts program.
Personal and professional development resources, including LinkedIn Learning.
Employee Assistance Program and counseling services.
Eligible employees may enroll in health savings accounts, retirement savings plans, and disability insurance programs, as well as paid and unpaid time away from work.