Assistant Property Manager
About The Position
As an Assistant Property Manager at Thomas Park Management, you will help ensure the efficient operation of the company’s portfolio. The role combines customer service, property management, and process improvement, and reports directly to a Property Manager. The position includes supporting tenant relations and property operations; coordinating building testing, inspections, and maintenance; maintaining property and tenant records; preparing reports and service contracts; assisting with accounting processes and tenant bill-backs; and providing administrative support. The Assistant Property Manager works with the property management team, vendors, and maintenance staff on projects and process implementation.
Requirements
- Strong communication and interpersonal skills.
- Demonstrated initiative and sense of urgency, with the ability to meet or improve upon deadlines.
- Proficiency in Microsoft Office Suite.
- Proven ability to implement innovative solutions and streamline processes.
- Detail-oriented, with excellent organizational skills.
Nice To Haves
- Bachelor’s degree in a related field such as Commercial Real Estate or Business; preferred but not required.
- Previous experience in property management or a related role.
- Previous experience in medical property management.
- Experience with property management work order software such as Yardi Facilities Manager, Corrigo, or Building Engines.
- Knowledge of building testing and safety protocols.
Responsibilities
- Provide timely, professional customer service to tenants and address inquiries, concerns, and requests.
- Oversee maintenance of work order and purchase order systems.
- Collect and manage Certificates of Insurance from tenants and vendors, ensuring compliance with company policies.
- Identify process improvements, implement efficient workflows, and update the Property Operations Procedure Manual under the manager’s direction.
- Coordinate and oversee regular building testing, inspections, and maintenance activities to support compliance with safety and regulatory standards.
- Build and maintain tenant relationships, address tenant needs, and keep tenant database information current.
- Collaborate with the property management team, vendors, and maintenance team on projects and process implementation initiatives.
- Prepare and present regular reports on property performance, maintenance activities, and tenant interactions.
- Provide administrative support, including phone support, typing, reporting, filing, and correspondence distribution.
- Prepare and maintain orderly property files, including leases and contracts.
- Prepare service contracts under the Property Management team’s direction and support oversight of service contractors.
- Ensure invoices are processed by accounting with appropriate backup and according to established procedures.
- Assist with timely processing of above-standard tenant bill-backs, including electrical usage and after-hours HVAC charges.
- Participate occasionally in property inspections with janitorial, landscape, and other service providers as directed by the manager.
Benefits
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- Collaborative and innovative work environment.
- Contribution to a growing and dynamic property portfolio.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
