Assistant Property Manager

Beacon Communities•Beverly, MA

About The Position

The Assistant Property Manager assists the Property Manager with fiscal planning, staff supervision, physical property management, rent collection, and resident relations, and directly oversees the occupancy and recertification process. The role may supervise assigned direct reports and reports to the Property Manager. The position supports property operations by working with residents, staff, contractors, vendors, and associated agencies; assisting with rent collection, inspections, maintenance requests, turnover schedules, inventory, and purchases; and supporting budget preparation and financial management. Duties may vary, and the position may not include every listed responsibility.

Requirements

  • High school diploma required.
  • Strong work ethic and supervisory skills.
  • Ability to establish a cooperative working environment with staff.
  • Knowledge of Microsoft Word, Excel, and Yardi.
  • Strong verbal and written communication skills; self-motivated and detail-oriented.
  • Ability to handle emergency situations and pressure arising from complexity and time sensitivity.
  • Fluent in English; bilingual capabilities may be required depending on the property.
  • Physical ability to stand and walk for long periods, lift boxes, move furniture, and shovel snow.
  • Ability to visually inspect property, including grounds and building interiors, and climb stairs for tours and inspections.
  • Ability to work as an active team member within the company.
  • Ability to preserve and respect resident and applicant confidentiality.
  • Required core competencies: Teamwork, Integrity/Ethics, Dependability, Customer Focus, and Adaptability/Flexibility.
  • Required management competencies: Decision-Making/Judgement, Communication, Budgets/Cost Control, Managing for Results, and People Development.
  • Required assistant manager functional competencies: Job Knowledge, Problem Solving/Analysis, Interpersonal Skills, Computer Skills, and Hiring.

Nice To Haves

  • Associate or bachelor’s degree preferred.
  • One year of property management or related work experience preferred.
  • Designated certifications where required for the property type.

Responsibilities

  • Foster positive, active, and collaborative relationships with residents, communities, and associated agencies.
  • Enforce and adhere to company policies, rules, and regulations.
  • Assist in supervising maintenance, security, landscaping, and cleaning departments when necessary and at the Property Manager’s direction.
  • Assist the Property Manager and Maintenance Supervisor with supervising contractors and vendors providing services at the property.
  • Respond to telephone and on-site inquiries.
  • Assist with rent collection by reviewing or posting rent receipts and conducting resident outreach, including mailing notices.
  • Assist with reviewing inventory and maintenance purchases as needed.
  • Assist with and conduct apartment and property inspections.
  • Assist with writing service orders and maintaining service order logs.
  • Assist in coordinating turnover schedules with the Maintenance Supervisor and Property Manager.
  • Assist the Property Manager with budget preparation and financial management.
  • Oversee the occupancy and recertification process.

Benefits

  • Medical, dental, and vision coverage for employees regularly scheduled to work at least 24 hours per week.
  • HSA/FSA options.
  • 13 paid holidays per year.
  • Paid time off including vacation days, personal days, sick time, wellness days, summer flex time, volunteer days, and early-close Fridays.
  • 401(k) program with company match.
  • Company-paid life insurance, with voluntary life, critical illness, hospital care, and accidental injury coverage options.
  • Employee Assistance Program.
  • Childcare and eldercare support.
  • Career development and advancement opportunities.
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