Assistant Property Manager

Brookfield Properties•Columbia, WA

10d

About The Position

The Assistant Property Manager assists the Property Manager with general property administration and daily operations of an apartment community. The role is cross-trained in Property Manager functions and acts in that capacity when the Manager is absent. It helps maintain the property’s physical assets and performance, supports the goal of achieving the highest possible net operating income, and monitors regulatory compliance and adherence to company policies and procedures. The position supports the timely and effective use of on-site property management software, including training new and existing staff. It assists with efficient property operations in accordance with Loss Prevention and Corporate Office policies, responds to emergencies, and may handle purchase orders, vendor invoices, Corporate Office documentation, and vendor payment inquiries. The role also maintains working knowledge of maintenance programs, processes and follows up on resident service requests, and helps ensure timely communication with residents. The Assistant Property Manager performs leasing and lease-renewal functions in accordance with company and Fair Housing policies. Duties include interviewing prospective residents, assessing eligibility, showing apartments and amenities, quoting rents and promotions, following up with prospects, and collecting application, deposit, and rental funds. The role conducts move-in, move-out, and other unit inspections; ensures apartments meet cleanliness and appearance standards; collects and verifies rent; follows up on delinquencies; and initiates eviction procedures when necessary.

Requirements

High School Diploma or GED.
1–2 years of experience in leasing, bookkeeping, or operations.
Knowledge of fair housing laws, property management, and Microsoft Office.
A valid driver’s license may be required depending on the needs of the property.

Nice To Haves

Associate degree in Property Management or Accounting/Bookkeeping.
Knowledge of affordable housing programs and Yardi.
Customer service skills, follow-through, and personal accountability.

Responsibilities

Assist the Property Manager with general property administration and daily apartment community operations.
Act as Property Manager in the Manager’s absence after cross-training on Manager functions.
Help maintain the physical asset and property performance to achieve the highest possible net operating income.
Monitor regulatory compliance and adherence to company policies and procedures.
Support timely input and full use of on-site property management software, and assist with training new and existing staff.
Assist with efficient property operations in accordance with Loss Prevention and Corporate Office policies and procedures, including during understaffed periods.
Respond to emergency situations and contact appropriate agencies or Regional Managers as necessary.
May prepare purchase orders, code and process vendor invoices, send documentation to the Corporate Office, and follow up on vendor payment inquiries.
Maintain working knowledge of maintenance programs, preventive maintenance, housekeeping, and responses to resident maintenance requests.
Prepare and distribute service orders, follow up on maintenance requests, notify residents of delays, and ensure requests are completed.
Perform leasing and lease-renewal functions in accordance with company and Fair Housing policies and procedures.
Meet prospective residents, determine housing needs and eligibility, show vacant and model apartments and property amenities, and quote rental rates and promotions.
Follow up with prospective residents and pursue rental status.
Collect application funds, security deposits, and rental payments.
Conduct move-in and move-out inspections and determine applicable damage charges; conduct inspections for market readiness and cleanliness and appearance standards, and may perform interim inspections.
Collect and verify rent, account for discrepancies, deposit rent checks, send verifying information to the Corporate Office, follow up on delinquent rent, and initiate eviction procedures as necessary.