Store Manager - 88

STORAGEPRO INC • Redwood City, CA

7d • $23 - $24 • Onsite

About The Position

The Assistant Property Manager manages self-storage facility operations and provides customer service, sales, and support across different stores within the same general geographic area during the work week. The role rents storage units, helps customers select suitable options and pricing, maintains the facility and its equipment, processes payments, promotes storage products, and keeps tenant and financial records accurate. The position reports to the District Manager. Attendance is an essential job function, and other duties may be assigned.

Requirements

• Excellent customer service and sales skills.
• Excellent verbal and written communication skills.
• Proficiency with computers, including Word, Excel, and email.
• Ability to build rapport with tenants and work with a diverse range of people and customers.
• Ability to adapt, multitask, prioritize, and thrive in a varying-paced environment.
• Professional appearance and demeanor.
• High school diploma or equivalent required.
• Consent to a pre-employment background check.
• Valid driver's license and reliable transportation.
• U.S. work authorization.
• Ability to work a full-time day-shift schedule, including weekends.

Nice To Haves

• At least two years of supervisory experience preferred.
• College education preferred.
• Experience as a store manager, customer service associate, shift supervisor or lead, front desk agent, rental agent, key holder, retail associate, property manager, or cashier.

Responsibilities

• Rent storage units and explain options and pricing to meet customer needs.
• Provide customer service by responding to inquiries, resolving concerns, and building positive relationships.
• Conduct regular facility inspections to ensure cleanliness, security, and proper equipment functioning.
• Process payments, collect late fees, and maintain accurate financial records.
• Market and promote storage units and related products.
• Perform light maintenance and report major issues to designated personnel.
• Maintain accurate, up-to-date tenant information and rental agreements.
• Follow company policies and procedures to help maintain a safe and secure environment.
• Cover different stores during the work week within the same general geographic area.
• Meet attendance requirements and perform other duties as assigned.

Benefits

• Extensive training and opportunity for career advancement.
• Performance-based bonus programs.
• Medical, dental, vision, and life insurance.
• Paid vacation, holidays, and sick days.
• 401(k) with employer contribution.
• Employee events and contests.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED