Assistant Property Manager

HRI Properties•Baton Rouge, LA

26d

About The Position

HRI Management, LLC is seeking an Assistant Property Manager with apartment industry experience. The role supports efficient property accounting operations, including accounting, unit and rent reporting, collections, and other management functions. It also assists with leasing, resident services, positive resident relations, and resident retention. The Assistant Property Manager is responsible for property operations and acts as Property Manager in their absence.

Requirements

2–5 years of apartment leasing and/or assistant property management experience in the related industry.
Prior LIHTC experience.
Ability to work Monday through Friday, including rotating Saturdays.
Basic computer proficiency, including experience with Microsoft Office Suite programs.
Ability to sit at a desk, work on a computer, stand, walk, conduct tours, and meet with tenants for prolonged periods.
Ability to lift, carry, position, or move up to 20 pounds at a time.
Manual dexterity with normal hand and finger movement and coordination.
Ability to walk for extended periods, including climbing flights of stairs in various weather conditions.

Nice To Haves

Knowledge of LIHTC, HOME, and Housing Agency requirements.

Responsibilities

Greet visitors, prospective renters, and current residents, and respond to telephone inquiries.
Tour and market apartments, present available units, encourage prospects to lease, and follow up with prospects, applicants, and residents.
Manage prospect pipelines, guest cards, waiting lists, appointments, communication records, and waitlist updates in Yardi.
Ensure leasing presentations are professional, informative, and compliant with Fair Housing laws.
Inspect units and touring routes and help ensure apartments are in good condition and ready for occupancy.
Assist with market surveys, outreach marketing, cold calling, and maintaining marketing materials and files.
Keep websites and online advertisements accurate and updated.
Complete lease applications, credit and reference checks, applicant interviews, documentation gathering, third-party verifications, and approval files.
Submit completed applicant files for management review before sending them to the Compliance team.
Complete housing voucher packets, obtain internal review, coordinate Housing Agency inspections, and enter information accurately in Yardi and designated agency systems.
Generate renewal and recertification reports, monitor expirations, send required notices, and complete renewals and recertifications accurately and on time.
Coordinate move-ins, inspect units before occupancy, work with maintenance on work orders, collect keys, and activate fobs.
Explain lease documents, obtain signatures, inspect units with new residents, collect inventory forms, and file and scan lease documents.
Assist with move-outs and respond to resident questions about rent payments, service requests, and other concerns.
Prepare service requests and follow up on their completion; support resident relations, retention, renewals, newsletters, flyers, and community activities.
Monitor telephone and walk-in traffic in Yardi and enter daily activity on daily and vacancy reports.
Collect, record, and deposit rental payments, application fees, and security deposits.
Assist with payables, invoice coding and entry, late notices, legal records, reports, and eviction-related legal action.
Assist with property walkthroughs and meet daily with the General Manager or Property Manager to review move-ins, application statuses, and make-ready progress.
Oversee property operations and act as Property Manager in their absence.
Carry out other duties and assignments as assigned.