Assistant Property Manager

GWR Management LLC•Webster, TX

2d•$20 - $21

About The Position

The Assistant Property Manager works closely with the Property Manager to learn and support all aspects of property management, including administrative and financial duties. This role is responsible for the property and may supervise staff in the Property Manager’s absence. As the employee gains knowledge and demonstrates maturity and good judgment, they may take on greater responsibilities. The position also supports leasing, marketing, resident relations, property inspections, compliance, and daily operations.

Requirements

Multi-family property management experience.
High school diploma or equivalent.
Excellent communication and organizational skills.
Ability to operate a computer with internet and email capabilities, telephone, fax, and copier.
Valid driver’s license, vehicle, good driving record, and insurance.
Pre-employment background screening is required.
Availability to work Saturdays.

Responsibilities

Serve as the person responsible for the property and supervise staff in the Property Manager’s absence.
Work with the Property Manager to learn and perform administrative and financial duties.
Inspect common areas, apartment units, and grounds regularly; communicate with residents about violations and compliance issues.
Understand financial and operational reporting requirements.
Collect rent from current and former residents and make daily community deposits of rent and other income.
Assist with processing community invoices, including entering purchase orders and submitting invoices.
Ensure billing and payment accuracy.
Distribute non-payment notices to delinquent residents and follow up on unpaid rent or eviction proceedings.
Maintain and audit current resident files for compliance, and maintain former resident files.
Process Final Account Statements, submit collection accounts, and maintain internal collection efforts according to company policy.
Ensure lease records and documents are accurate during application, move-in, renewal, and other stages.
Understand and explain leases, addenda, and other legal documents, and apply Fair Housing principles.
Support marketing efforts and provide input on promotions, advertisements, and rate increases; assist with leasing activities as needed.
Stay informed about the market and competing properties.
Oversee renewals by preparing renewal letters, communicating with residents, and executing renewal documents.
Assist with resident concerns and follow up with new and current residents to maintain positive resident relations.
Monitor and respond to emails promptly and professionally.
Attend and assist with resident social functions and activities as requested.
Attend requested training seminars and complete required courses on time.
Drive a motor vehicle on or off the property for company business and run property errands as needed.
Represent the company professionally and courteously when interacting with residents, coworkers, and the public.
Perform other duties as assigned.

Benefits

Eligible for monthly commissions and bonuses.
401(k) with employer match.
Discounted rent at a company-owned property.
Medical, dental, and vision insurance.
Life and disability insurance.
Paid time off, including 80 hours of vacation, 40 hours of sick time, 16 hours of PTO, and 80 hours of holiday time.
Advancement opportunities.
Pay on demand.
Training.
Eligibility for the Millionaire Club, which includes an all-expense-paid annual trip for participants.