Assistant Property Manager

Morgan Properties•Fayetteville, NC

11d•$17 - $22

About The Position

The Assistant Property Manager supports the daily operation of a property under the guidance of the Property Manager. The role assists with leasing, collections, resident services, maintenance oversight, vendor relations, lease administration, reporting, and staff coordination, while maintaining property standards and providing service to residents and staff. The Assistant Property Manager helps address delinquent accounts, process rental and move-in activities, maintain resident records, support resident retention, and ensure accurate lease and renewal processes. The role also provides managerial support when the Property Manager is absent, assists with staff training and reporting, processes payments and purchase orders, and works with vendors. The position requires compliance with federal and state Fair Housing Laws and company policies.

Requirements

Associate degree (A.S. or A.A.) from a two-year college or university, or two to three years of related experience and/or training, or an equivalent combination of education and experience.
Prior experience in property management or managerial experience in a sales or customer service role.
Valid driver’s license, good driving record, and auto insurance may be required for travel between properties.
Strong interpersonal and communication skills to interact effectively with residents and office staff.
Strong analytical and problem-solving skills.
Detail-oriented, with the ability to maintain accurate records and manage multiple tasks.

Responsibilities

Address delinquent accounts and initiate eviction processes, including filing documents and attending court hearings when required.
Follow up on delinquencies and support timely payment collection.
Handle apartment rental, move-in, resident insurance, and lease-renewal activities as needed.
Schedule appointments for prospective residents and current residents.
Maintain accurate resident records, including account setup, lease dates, charges, and credits.
Process security deposit refunds and support positive resident relations.
Record resident correspondence and help validate rental eligibility.
Promote resident retention programs and promptly address resident concerns.
Provide support in the Property Manager’s absence and assist with managerial duties as directed.
Assist with monthly reports covering renewals, rents, leasing, resident retention, and maintenance.
Train and coach office staff as directed by the Property Manager.
Attend staff meetings and take minutes when necessary.
Assist with collecting and processing payments and purchase orders.
Assist with requested property work and ensure completion.
Build and maintain vendor relationships, ensure proper invoicing, and handle vendor statements.
Oversee lease and renewal processes for accuracy and policy compliance.
Maintain renewal records and assist with leasing marketing and follow-up.
Follow federal and state Fair Housing Laws and company policies, ensuring legal and regulatory compliance.

Benefits

Excellent base pay of $17.00–$21.50 per hour.
20% rent discount.
$100 new lease commissions.
Property staff shared renewal commissions, paid monthly.
$300 Morgan Essentials benefit, paid quarterly.
Employee referral program with earnings up to $750 per referral.
Education and tuition reimbursement program.
Medical, dental, vision, life/AD&D, and long- and short-term disability insurance.
401(k) retirement plan with company match.
Paid time off, including 10 holidays per year and sick leave.
Employee Assistance Program.
Additional employee discounts on various services.