Assistant Property Manager

ZRS • St. Petersburg, FL

3d

About The Position

The Assistant Property Manager supports the Property Manager in operating the community, meeting budgeted occupancy and leasing goals, and preparing for advancement to Property Manager. The role motivates and encourages Leasing Consultants, uses ongoing market information, and handles resident, leasing, revenue, and administrative matters. The position reports directly to the Property Manager.

The Assistant Property Manager collects and records rent and revenue, handles evictions and lease violations when applicable, reviews applications, audits move-ins, checks resident billing, completes monthly reports, and assists with budget-related bills. The role also resolves resident issues, supports leasing and tours, handles escalated service requests, and assists with resident events and renewals. Work on one weekend a month may be required, and the role must be flexible to work evenings, weekends, and holidays as needed.

Requirements

• Valid driver's license.
• High school diploma.
• Excellent computer, verbal, math, and reasoning skills.
• Strong negotiating and sales abilities.
• Strong leadership, interpersonal, and organizational skills.
• Effective time management skills and attention to detail.
• Knowledge of Microsoft Excel, Microsoft Word, and other Microsoft Office products.
• Knowledge of the internet, email, and social media as they relate to community marketing.
• Knowledge of property management software, such as Onesite, Yardi, RealPage, Knock, RentCafe, or Resman.
• Knowledge of business practices and principles.
• Ability to handle multiple projects and tasks.
• Ability to cope with stress in a composed manner.
• Ability to respect and maintain confidentiality.
• Ability to work independently and collaboratively in a team environment.
• Flexibility to work evenings, weekends, and holidays as needed.

Nice To Haves

• At least 1 year of experience in property management or real estate.
• Post-secondary education in business or property management.

Responsibilities

• Motivate and encourage Leasing Consultants in leasing tasks.
• Compile, understand, and use market information on an ongoing basis.
• Collect rent promptly and ensure revenue data is correctly posted in the accounting system.
• File evictions when applicable and stay informed about local laws and policies.
• Issue lease violations when necessary and work with the Property Manager to ensure community guidelines are met.
• Review and approve applications when necessary, ensuring proof of income and applications meet community qualification guidelines.
• Audit move-ins to confirm applicable monies have been paid and required leasing documents have been executed and uploaded.
• Ensure residents' current and future scheduled billing is correct.
• Complete monthly reports in accordance with company guidelines.
• Learn the property budget and coding; assist in preparing and uploading bills and submitting them for approval.
• Troubleshoot and resolve resident situations before they are escalated to the Property Manager.
• Assist with leasing and conduct tours when necessary.
• Handle escalated service requests and work with the property team to meet customer service standards.
• Work with the Property Manager to meet budgeted occupancy and leasing goals.
• Assist the Property Manager with resident functions and maximizing resident renewals.

Benefits

• Competitive pay.
• Health insurance.
• Dental insurance.
• Vision insurance.
• Life insurance.
• Housing discounts.
• Vacation.
• Paid holidays.
• 401(k) plan with employer match.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED