Assistant Property Manager

Dweck Properties•Arlington, VA

11d

About The Position

At Dweck, the Assistant Property Manager helps support the day-to-day operations and performance of a community. Working closely with the Property Manager, the role contributes to financial operations, leasing and occupancy, resident relations, team support, and property operations. It is a hands-on role for someone familiar with multifamily operations who takes ownership of details and balances business priorities with a thoughtful resident and team member experience. The Assistant Property Manager also supports community leadership when the Property Manager is unavailable. The role supports Dweck’s commitments to kindness, clarity, grace, and empathy, and its values of Be Outstanding, Do What Matters, Take Care, Stay Curious, and Live the Truth. Responsibilities may include other job-related duties as requested by a supervisor. Employment is at will.

Requirements

Previous experience as an Assistant Property Manager, Senior Leasing Consultant, or in a comparable multifamily property operations role.
Working knowledge of landlord-tenant, ADA, and fair housing requirements.
Experience with Yardi CRM, Nexus, or a similar property management or purchasing system.
Experience with accounts receivable, delinquency management, leasing documentation, and resident relations.
Strong organization, follow-through, problem-solving, and written and verbal communication skills.
Ability to manage competing priorities while maintaining accuracy, professionalism, and discretion.
Collaborative leadership style and interest in supporting the growth of onsite team members.
Ability to perform the essential functions of the role, with or without reasonable accommodation.

Responsibilities

Partner with the Property Manager and onsite teams to organize priorities, follow through on operational needs, and maintain consistent service and property standards.
Collect and post payments, monitor resident balances, communicate about past-due accounts, issue required notices, prepare delinquency reporting, and support collections and legal processes in accordance with applicable requirements.
Assist with invoices, deposits, account reconciliations, move-in and move-out charges, security deposit dispositions, bad debt processing, and other bookkeeping responsibilities.
Assist with tours, applications, applicant qualification, lease documentation, renewals, notices to vacate, resident retention, and leasing follow-up as business needs require.
Respond promptly to resident questions and concerns, coordinate follow-up, support resident events, and build relationships that encourage satisfaction and retention.
Coordinate with the Maintenance Supervisor, service team, vendors, and contractors on resident needs, apartment turns, inspections, work scheduling, and property conditions.
Maintain accurate and organized lease files, resident records, reports, notices, and operational documentation in alignment with Dweck procedures and applicable requirements.
Help onboard and train team members, reinforce processes and training, provide day-to-day guidance, and contribute to a collaborative and accountable environment.
Monitor leasing, collections, resident retention, and service trends; share observations with the Property Manager; and help identify opportunities to improve results.
Support decision-making and continuity of operations when the Property Manager is unavailable, escalating significant concerns appropriately.
Complete required training and e-learning assignments on time.

Benefits

Comprehensive medical, dental, and vision insurance.
Life and AD&D insurance.
Short- and long-term disability.
Employee Assistance Program.
Wellness program.
11 paid holidays.
PTO for sick or vacation time.
Generous parental leave for both parents.
A week of rest during the holidays.
Company-matched 401(k) with 100% immediate vesting.
Employee events, team-building activities, and annual DweckStars recognition awards.
Apartment home discounts of up to 30%.
Monthly cell phone stipend.
Training and development programs and certification opportunities.