Assistant Property Manager

Stream Realty•Chantilly, VA

12d•Onsite

About The Position

The Assistant Property Manager provides first-class property management services and assists a Property Manager in overseeing a portfolio of commercial properties. The role supports building and property operations, tenant relations, vendor scheduling, and customer service. It also assists with financial reporting, budgeting, lease compliance, accounting, and coordination of property-related services.

Requirements

Bachelor’s degree preferred.
Two or more years of experience in the commercial property management industry preferred.
Strong customer service skills.
Strong verbal and written communication skills, including experience communicating professionally and courteously with tenants and/or vendors.
Basic accounting knowledge and skills.
Good organizational skills and attention to detail.
Ability to multitask.
Proficiency with Microsoft Excel and Word.
Desire and ambition to learn and grow in Stream’s property management department.
Attributes aligned with Stream’s core values: Smart, Honest, Nice, and Passionate.

Nice To Haves

Experience using real estate software such as Yardi, MRI, Kardin, AvidXchange, IMPAK, or similar programs.

Responsibilities

Work with Property Managers to resolve building operations issues.
Work closely with vendors to ensure compliance with service contracts, and recommend and/or complete vendor contracts as appropriate.
Ensure adherence to property owners’ policies and procedures and compliance with codes, regulations, and governmental agency directives.
Answer office telephone calls and assist callers as required.
Receive work order requests and coordinate with building technicians or vendors as appropriate.
Schedule building activity, including move-ins and move-outs, and verify insurance.
Follow established accounts receivable guidelines, including contacting tenants regarding rent payment status and assisting the Property Manager with lockouts, late fees, or demand letters as necessary.
Review invoices and ensure accurate coding for payment.
Assist Property Managers with monthly reporting packages and financial reports tailored to owners’ needs.
Assist with preparation, assembly, review, and implementation of annual operating and capital budgets, as well as operating expense reconciliations.
Assist with coordinating insurance procurement, electricity procurement, and real estate tax review processes for properties.
Ensure compliance with management agreements.
Coordinate with Property Managers to facilitate accounting, leasing, marketing, and construction needs.
Understand lease types and assist the Property Manager in ensuring lease compliance.
Process tenant billback expenses.
Assist in responding to and resolving after-hours emergency calls as needed.
Assist the management team in planning and executing tenant events.