Assistant Property Manager - CA

Mission Rock Residential California • Novato, CA

4d • Onsite

About The Position

The Assistant Property Manager supports compliance and efficient day-to-day operations across the California multi-site portfolio, including resident relations and administrative, financial, and operational responsibilities. The role reports to the Senior Property Manager/Property Manager and is based onsite in Novato, California, Monday through Friday, 9 a.m. to 5 p.m.

The Assistant Property Manager serves as the primary liaison for resident complaints, disturbances, and lease violations, responding promptly and taking appropriate action to support resident satisfaction and retention. The role processes Notices to Vacate in Yardi, prepares and distributes move-out-related notices and letters, coordinates inspections with Property Managers and Service Managers, and uploads related documents and correspondence to Yardi Attachments. It also includes proactively communicating with residents about service requests and property issues, and assisting with occupancy and maintenance operations to uphold company standards and safety compliance.

Requirements

• Thorough knowledge and application of Fair Housing laws and California housing laws.
• Strong organization, attention to detail, written and verbal communication, and customer service skills.
• Ability to work onsite Monday through Friday from 9 a.m. to 5 p.m.
• At least 1 year of property management experience.
• High school diploma or equivalent.
• Must be authorized to work for any employer in the United States; visa sponsorship is not available.

Responsibilities

• Serve as the primary resident liaison for complaints, disturbances, and lease violations; respond promptly and take appropriate action to support resident satisfaction and retention.
• Process Notices to Vacate in Yardi, prepare and distribute move-out notices, NTV confirmation letters, and pre-move-out inspection notices, coordinate inspections with Property Managers and Service Managers, and upload related documents and correspondence to Yardi Attachments.
• Communicate proactively with residents about service requests and property-related issues.
• Assist in overseeing occupancy and maintenance operations to uphold company standards and safety compliance.

Benefits

• Generous paid time off, including 13 paid holidays, a Floating Holiday, a Volunteer Day, accrued sick time, and 15 days (120 hours) of vacation in the first year.
• Housing discount program, subject to availability and prior ownership group approval.
• 401(k) retirement plan with company match.
• Medical, dental, and vision coverage, plus an HSA with employer contribution and FSA options.
• Employer-sponsored short-term and long-term disability coverage.
• Company-paid life insurance.
• Optional ancillary benefits, including critical illness, hospital indemnity, and accident insurance.
• Employee Assistance Program (EAP).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED