Assistant Property Manager - CA
About The Position
The Assistant Property Manager supports compliance and efficient day-to-day operations across the California multi-site portfolio, including resident relations, administrative, financial, and operational responsibilities. The position reports to the Senior Property Manager/Property Manager and is based onsite in Novato, California, Monday through Friday from 9 a.m. to 5 p.m. The role serves as the primary resident liaison for complaints, disturbances, and lease violations, responding promptly and taking appropriate action to support resident satisfaction and retention. It processes Notices to Vacate in Yardi, prepares and distributes move-out notices, NTV confirmation letters, and pre-move-out inspection notices, coordinates inspections with Property Managers and Service Managers, and uploads related documents and correspondence to Yardi Attachments. The Assistant Property Manager also communicates with residents about service requests and property issues and helps oversee occupancy and maintenance operations in accordance with company standards and safety requirements.
Requirements
- Thorough knowledge and application of Fair Housing laws and California housing laws.
- Strong organization and attention to detail.
- Strong written and verbal communication skills and customer service skills.
- Ability to work onsite Monday through Friday from 9 a.m. to 5 p.m.
- At least 1 year of property management experience.
- High school diploma or equivalent.
- Must be authorized to work for any employer in the United States; employer sponsorship or takeover of employment visa sponsorship is unavailable.
Responsibilities
- Serve as the primary resident liaison for complaints, disturbances, and lease violations; respond promptly and take appropriate action to support resident satisfaction and retention.
- Process Notices to Vacate (NTVs) in Yardi.
- Prepare and distribute move-out notices, NTV confirmation letters, and pre-move-out inspection notices.
- Coordinate inspections with Property Managers and Service Managers.
- Upload related documents and correspondence to Yardi Attachments.
- Communicate proactively with residents regarding service requests and property-related issues.
- Assist in overseeing occupancy and maintenance operations to uphold company standards and safety compliance.
Benefits
- Paid time off, including 13 paid holidays, a Floating Holiday, and a Volunteer Day.
- Accrued sick time.
- 15 days (120 hours) of vacation in the first year.
- Housing discount program, subject to availability and prior ownership group approval.
- 401(k) retirement plan with company match.
- Medical, dental, and vision coverage.
- HSA with employer contribution and FSA options.
- Employer-sponsored short-term and long-term disability coverage.
- Company-paid life insurance.
- Optional critical illness, hospital indemnity, and accident insurance.
- Employee Assistance Program (EAP).
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
